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- Tasks: Lead a tech team and manage client IT support with on-site and remote assistance.
- Company: National IT support and Telecoms provider based in Petersfield.
- Benefits: Competitive salary, gym attendance support, and extra holiday allowances.
- Why this job: Join a dynamic team and make a real difference in client IT experiences.
- Qualifications: 5+ years in IT, strong ITIL and Microsoft 365 knowledge, proactive problem-solver.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 40000 - 50000 £ per year.
A national IT support and Telecoms provider in Petersfield seeks an experienced IT Support Technical Manager. In this role, you will lead a team of technicians, manage client IT support, and deliver both on-site and remote assistance.
Ideal candidates will have over 5 years in the industry, strong knowledge in ITIL and Microsoft 365, and a proactive approach to problem-solving.
The position offers a competitive salary of £40,000–£50,000 with excellent career development prospects and benefits including gym attendance support and additional holiday allowances.
IT Support Manager - Lead Tech Team & Client Onboarding in Petersfield employer: Paradigm Employment Services
Contact Detail:
Paradigm Employment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Manager - Lead Tech Team & Client Onboarding in Petersfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who might know about openings at companies like the one you're eyeing. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific projects you've led or challenges you've overcome. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Tailor your approach! Research the company’s culture and values, and align your conversation to reflect how you fit into their team. This shows that you’re not just looking for any job, but that you genuinely want to contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace IT Support Manager - Lead Tech Team & Client Onboarding in Petersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and management. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of ITIL and Microsoft 365!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've led tech teams or improved client onboarding processes.
Showcase Problem-Solving Skills: In your application, give us a glimpse of your proactive approach to problem-solving. We love candidates who can think on their feet, so share a story or two about challenges you've tackled in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Paradigm Employment Services
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of ITIL and Microsoft 365. Be ready to discuss how you've applied these in past roles, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Leadership Skills
As an IT Support Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to mentoring and developing technicians.
✨Demonstrate Problem-Solving Prowess
Be prepared to tackle hypothetical scenarios during the interview. Think about common IT issues and how you would resolve them, showcasing your proactive approach to problem-solving.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and client onboarding processes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
