1st/2nd Line IT Support Engineer in Norfolk

1st/2nd Line IT Support Engineer in Norfolk

Norfolk Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Paradigm Employment Services

At a Glance

  • Tasks: Provide top-notch IT support and solve technical issues for clients.
  • Company: Join a leading Cyber Security and IT Support company with strong values.
  • Benefits: Competitive salary, flexible working hours, and opportunities for growth.
  • Other info: Be part of a supportive team that values collaboration and friendship.
  • Why this job: Make a real difference in clients' lives while developing your tech skills.
  • Qualifications: Strong problem-solving skills and a passion for technology.

The predicted salary is between 30000 - 40000 Β£ per year.

2nd Line IT Engineer A fantastic opportunity arisen for a 2nd Line IT Engineerto join national IT Support company based in Kings Lynn.

Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients.

Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams!

Main Responsibilities for the successful 2nd Line IT Engineer: As a 2nd Line Engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations.

The role will require you to have excellent technical and problem resolution skills.

This role is an important technical position as a valued member of the team.

To provide mentoring and support to other members of the team.

To provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible.

On-site support and installation of hardware and software.

To specify, recommend, provide, configure...

1st/2nd Line IT Support Engineer in Norfolk employer: Paradigm Employment Services

Paradigm Employment Services is an excellent employer, offering a competitive salary and a supportive team environment in the heart of Gwent. With a strong reputation in the equipment and asset hire sector, employees benefit from a varied and fast-paced role that provides real responsibility and opportunities for professional development within a stable, growing business.

Paradigm Employment Services

Contact Details:

Paradigm Employment Services Recruitment Team

We think you need these skills to ace 1st/2nd Line IT Support Engineer in Norfolk

Technical Support
Problem Resolution Skills
Client Project Management
Service Desk Escalation
On-Site Installations
Remote Technical Support
Hardware Installation