At a Glance
- Tasks: Coordinate hire requests and ensure smooth operations in a fast-paced environment.
- Company: Join a well-established business in the equipment hire sector with a strong reputation.
- Benefits: Competitive salary, supportive team, and opportunities for career development.
- Other info: Dynamic role with real responsibility and a friendly work culture.
- Why this job: Be at the heart of operations and make a real impact on customer service.
- Qualifications: Organised, proactive, with strong communication and multitasking skills.
The predicted salary is between 32500 - 32500 £ per year.
About the Opportunity
Paradigm Employment Services are supporting a well-established business within the equipment and asset hire sector, known for delivering reliable service and operational excellence. Due to continued growth, they are now looking to appoint an organised and customer-focused Hire Desk Coordinator to join their busy operations team. This role sits at the heart of the business — coordinating hires, supporting customers, and ensuring smooth day-to-day operations.
The Role
You’ll be responsible for managing incoming hire requests and coordinating logistics to ensure efficient service delivery. Key responsibilities include:
- Handling inbound hire enquiries via phone and email
- Coordinating equipment availability and scheduling
- Processing hire orders, contracts, and documentation
- Liaising with drivers, engineers, and operations teams
- Providing accurate information on availability, pricing, and timelines
- Managing customer relationships and delivering excellent service
- Supporting billing, off-hires, and general administration
- Ensuring all records are accurate and up to date
The Candidate
We’re looking for someone organised, proactive, and confident managing multiple tasks in a fast-paced environment. Ideal experience includes:
- Previous experience in a hire desk, coordination, or scheduling role
- Background in plant hire, logistics, construction, or similar (preferred)
- Strong organisational and multitasking skills
- Excellent communication and customer service skills
- Good IT and administrative skills
- Ability to work under pressure and prioritise effectively
What’s on Offer
- Competitive salary circa £35,000
- Stable, growing business with strong reputation
- Friendly and supportive team environment
- Varied and fast-paced role with real responsibility
- Opportunities for development within the business
About Paradigm Employment Services
At Paradigm Employment Services, we take a consultative and tailored approach to recruitment. Whether you’re exploring your next career move or looking to strengthen your team, we focus on long-term fit, quality, and results.
📩 To apply or find out more, please get in touch.
Hire Desk Coordinator in Newport employer: Paradigm Employment Services
Paradigm Employment Services is an excellent employer, offering a competitive salary and a supportive team environment in the heart of Gwent. With a strong reputation in the equipment and asset hire sector, employees benefit from a varied and fast-paced role that provides real responsibility and opportunities for professional development within a stable, growing business.
Contact Details:
Paradigm Employment Services Recruitment Team
