Technical Administrator in Suffolk

We have an exciting opportunity for a Technical Admin to join a leading global producer within the FMCG sector. This role provides the chance to work alongside a dynamic team in a fast-paced environment, with a strong focus on quality, sustainability, and continuous innovation. We are looking to speak with applicants who can demonstrate commitment to excellence, a willingness to contribute meaningfully to this outstanding business, and a dedication to help others achieve shared goals!

Main responsibilities for the Technical Admin:

• Manage and be responsible for the technical administration and compliance reporting that supports the Quality Management System, ensuring company processes comply with customer codes of practice, BRC Food Safety Standards, and relevant legislation.
• Oversee hands-on compliance activities, coordinate internal audits, collate and analyse technical data, and provide administrative support to the Technical Services Manager and Head of Technical.
• Manage compliance reporting, KPI monitoring, and trend analysis to support continuous improvement and ensure technical compliance.
• Coordinate internal audits, non-conformance follow-up, corrective actions, and audit close-out activities.
• Conduct gap analysis, traceability exercises, and support implementation of updated food safety, quality, and legal requirements.
• Oversee microbiological testing and environmental monitoring, including result trending and follow-up actions.
• Maintain and control Quality Management System documentation, records, and controlled documents.
• Coordinate customer complaint administration, investigations, and complaint trend reporting.
• Provide technical administration support, including calibration records, sampling activities, specifications, and supplier orders.
• Promote a strong food safety, quality, compliance, and health & safety culture across the site.
• Deputise for the Technical Services Manager when required.

Main Requirements for the Technical Admin:

• Level 2 Food Safety Manufacturing/ Level 2 HACCP.
• Experience in a technical, analytical, laboratory, food safety, quality assurance, or regulated environment role.
• Strong experience managing data systems, compliance reporting, trend analysis, and technical documentation.
• Knowledge of quality management systems, document control, internal audits, and compliance processes.
• Hands-on experience with microbiological testing, environmental monitoring, and sampling activities.
• Advanced Excel skills, including data analysis, reporting, charting, and KPI trending.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement improvements.
• Excellent organisational skills with the ability to manage multiple priorities independently.
• Clear written and verbal communication skills, particularly when presenting technical findings and compliance data.
• High attention to detail, accuracy, and commitment to maintaining compliance standards.
• Adaptable, and proactive approach with the ability to work effectively under pressure.

What we offer in return to the successful Technical Admin:

• Monday to Friday - Site based.
• Salary £35,000 per annum.
• UK's leading wealth management pension scheme.
• Training and career development prospects.
• Holiday entitlement + Bank Holidays.

If you are passionate about making a significant impact and want to be part of a dynamic team and unique organisation, this role is for you! Please do not hesitate to contact us for more details.