Reports to: Store Manager/Assistant Manager
As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives.
Lead Customer Service Associates are responsible for:
- Assist the Store Management Team with all facets of the successful operations for Par Mar Stores.
- Providing a high level of leadership to the store and the employees.
- Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively.
Requirements:
- We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level!
- Strong people-oriented leadership skills
- Valid state driver's license and an insured vehicle
- Prior knowledge of food handling, safety guidelines
- Ensure compliance with all company policies and procedures
Education and Experience
- High school diploma or equivalent preferred
Physical Requirements:
- Ability to traverse all parts of the store quickly
- Prolonged periods of standing on a hard surfaced floor
- Must be able to lift, push and pull up to 40 pounds at a time
Lead Customer Service Associates will be provided with the following:
- Thorough training program
- Opportunity for advancement
- Pay increases
- Annual review/evaluation
- Employee referral bonus program
Lead Customer Service Associate employer: Par Mar Stores
As a Customer Service Associate, you will thrive in a dynamic and supportive work environment that prioritises teamwork and excellent service. Our company offers comprehensive training, opportunities for personal growth, and a commitment to maintaining a clean and safe workplace, ensuring that every employee feels valued and empowered to succeed. Join us in creating memorable experiences for our guests while enjoying the benefits of a collaborative culture and a focus on employee well-being.
