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- Tasks: Support young people through a national helpline and deliver suicide prevention training.
- Company: Join PAPYRUS, a leading charity dedicated to preventing youth suicide across the UK.
- Benefits: Enjoy 28 days annual leave, health membership, pension scheme, and night shift allowances.
- Why this job: Make a real impact while working in a supportive team environment focused on mental health.
- Qualifications: Degree in Health or Social Care; experience in mental health advisory roles preferred.
- Other info: This is a part-time role with night shifts, perfect for students seeking meaningful work.
The predicted salary is between 31454 - 34776 £ per year.
HOPELINE247 Advisors
We are seeking HOPELINE247 Advisors to provide tailored suicide prevention advice and guidance to young people and concerned individuals via our national multi-channel helpline, HOPELINE247. The role also involves delivering online and community-based suicide prevention training across the UK.
What you will do:
- Work as part of a team supporting clients through multiple communication channels.
- Operate on a 7-day shift system, including night shifts.
- Use professional judgment to assess the needs of service users at risk and manage safeguarding issues.
- Maintain accurate records and monitor data within our database system.
- Participate in clinical supervision and reflective practice.
- Provide training, mentoring, and coaching to new recruits.
Qualifications and Experience:
- A degree or professional qualification in Health or Social Care, Community Work, or a related discipline.
- Previous experience in suicide prevention or mental health advisory roles.
- Proven experience working directly with vulnerable young people.
- Experience in providing advice and guidance via multiple communication channels.
- Ability to empathize, support, and build rapport with individuals at risk, maintaining a non-judgmental approach and adhering to service guidelines.
Additional Information:
PAPYRUS is committed to equal opportunity employment and safeguarding all vulnerable groups. We offer a salary of £31,454 per annum (Scale point 24), progressing to £34,776 (Scale point 28), with additional night shift allowances. This is a permanent, part-time role (33 hours/week) based in Edgbaston, Birmingham, working night shifts from 10:25 pm to 7:40 am on a rota basis. Benefits include 28 days of annual leave plus Bank Holidays, pension scheme, health membership, and sick pay. For more details, please visit our website.
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HOPELINE247 Advisor (Night Service) - Suicide Prevention employer: Papyrus Prevention of Young Suicide
Contact Detail:
Papyrus Prevention of Young Suicide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOPELINE247 Advisor (Night Service) - Suicide Prevention
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people regarding mental health and suicide prevention. Understanding these issues will help you connect better with potential clients and demonstrate your empathy during interviews.
✨Tip Number 2
Engage with online communities or forums related to mental health and suicide prevention. This will not only enhance your knowledge but also show your commitment to the field, which can be a great talking point in your discussions with us.
✨Tip Number 3
Consider volunteering or shadowing professionals in similar roles. Gaining hands-on experience will provide you with valuable insights and skills that are directly applicable to the HOPELINE247 Advisor position.
✨Tip Number 4
Prepare for situational questions that may arise during the interview process. Think about how you would handle various scenarios involving vulnerable individuals, as this will showcase your critical thinking and decision-making abilities.
We think you need these skills to ace HOPELINE247 Advisor (Night Service) - Suicide Prevention
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a HOPELINE247 Advisor. Familiarise yourself with the skills required, such as empathy and communication, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in suicide prevention or mental health advisory roles. Provide specific examples of how you've supported vulnerable individuals and the impact of your work.
Showcase Your Qualifications: Clearly state your degree or professional qualifications in Health or Social Care, Community Work, or related fields. If you have additional training in suicide prevention, mention it to strengthen your application.
Personalise Your Cover Letter: Write a compelling cover letter that reflects your passion for mental health support. Address how your values align with PAPYRUS's mission and how you can contribute to their team, especially in delivering training and mentoring.
How to prepare for a job interview at Papyrus Prevention of Young Suicide
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a HOPELINE247 Advisor. Familiarise yourself with the key aspects of suicide prevention and how to provide support through various communication channels.
✨Show Empathy and Rapport-Building Skills
During the interview, demonstrate your ability to empathise and build rapport with vulnerable individuals. Share examples from your past experiences where you successfully supported someone in need, highlighting your non-judgmental approach.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your judgement and decision-making skills in high-pressure situations. Practice responding to hypothetical situations related to safeguarding and client assessment to showcase your critical thinking.
✨Highlight Relevant Experience
Be ready to discuss your qualifications and any previous experience in mental health or suicide prevention roles. Emphasise your training, mentoring, and coaching abilities, as these are crucial for the position.