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- Tasks: Join our team as a Medical Secretary, supporting clinicians and managing patient communications.
- Company: Royal Papworth Hospital is the UK's leading heart and lung hospital, renowned for excellence in patient care.
- Benefits: Enjoy part-time hours, remote work options, and opportunities for professional development.
- Why this job: Make a real difference in patients' lives while working in a supportive and collaborative environment.
- Qualifications: Strong keyboard skills, attention to detail, and excellent communication abilities are essential.
- Other info: Diversity is celebrated here; all backgrounds are encouraged to apply.
The predicted salary is between 24000 - 36000 £ per year.
Anticipated Interview date(s) Wednesday 9th July
Job summary
We are pleased to be able to offer a part time opportunity for an enthusiastic and dedicated Medical Secretary to join our friendly and supportive Clinical Administration Secretarial Team within ILD.
Medical Secretaries play a vital role in supporting our Clinicians in the delivery of excellence. Having excellent keyboard skills and attention to detail, you will transcribe clinical correspondence, adding patients to the waiting list, input data, amongst other essential tasks. Being a good communicator, you will be able to convey clear information to both internal and external stakeholders, whilst maintaining confidentiality.
The team supports the Trust from two locations: Royal Papworth Hospital (Biomedical Campus, Cambridge) and Kingfisher House (Huntingdon). This post will be based at Royal Papworth House but will be required to attend Royal Papworth Hospital. Once trained there will be an opportunity to work remotely for part of the week.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference to our patients\’ journey. This post is fundamental in ensuring that the patients\’ experience is always a positive one.
If this sounds like the job for you and you are able to uphold our values, please include in your supporting information how you meet the trust values:
Compassion Excellence Collaboration, we would love to hear from you.
Main Duties include:
*Tracking patients through the pathway
*Adding patients to the waiting list
*Communication with patients, relatives, and multidisciplinary teams
*Diary management
*Referral to Treatment (RTT)
Following training you will have:
*Knowledge of administrative systems
*Good understanding of the relevant patient information systems in order to carry out the role
*Good understanding of Referral to Treatment (RTT)
*Be able to input data carefully into the relevant patient systems
*Minute taking training
Abilities should include:
*Excellent communication skills, verbal and written
*Excellent computer skills, with the ability to operate a specialist data base (following training).
*The initiative to manage and prioritise your duties
*The ability to work alone or as part of a team
*The ability to pay close attention to detail in written and electronic communication and information storage
*The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support
*Able to organise, prioritise and adjust own workload in relation to the priorities of the department
*Demonstrates personal duty of care in relation to the safe use of equipment and other resources
*Maintains the quality in own work and encourages others to do so
Development opportunities are available to support progression
About us
Royal Papworth Hospital NHS Foundation Trust is the UK\’s leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK\’s first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission – a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person specification
Qualifications
Keyboard skills to RSA Level 2/3 or equivalent
European Computer Driving License (ECDL) or equivalent qualification or experience
Level 3 or equivalent qualification or experience in Administration or Customer Service
Experience
Previous experience of using Microsoft Office Applications
Knowledge or secretarial or administrative procedures and systems
Previous experience of working in an office environment
Previous experience of audio-typing
The ability to communicate sensitive information to colleagues, patients and relatives
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support
Utilise personal problem solving skills to assist patients, carers and staff
Able to organise, prioritise and adjust own workload in relation to the priorities of the department
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
Maintains the quality in own work and encourages others to do so
Ability to share knowledge and skills with other team members
Ability to treat all employees and other hospital information confidentially
Recognition of factors in maintaining own and others health, safety and security
Supportive of equality and values diversity
Previous experience of working in the NHS
Previous experience of using medical terminology
Previous experience of minute taking
Additional Criteria
As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the post holder will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For help with your application, contact:
01223639866
Agenda for Change
Band
Band 3
Contract
Permanent
Working pattern
Part-Time
Reference number
175-2526-1296AD
Job locations
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
Kingfisher House, Huntingdon
Kingfisher Way, Hinchingbrooke Business Park
Huntingdon
Cambridge
PE29 6FH
#J-18808-Ljbffr
ILD Medical Secretary employer: Papworthhospital
Contact Detail:
Papworthhospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ILD Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific administrative systems and patient information systems mentioned in the job description. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Prepare examples of how you've demonstrated the Trust's values of compassion, excellence, and collaboration in your previous roles. Being able to articulate these experiences will show that you align with their core principles.
✨Tip Number 3
Practice your communication skills, especially in conveying sensitive information clearly and empathetically. Role-playing potential scenarios with a friend can help you feel more confident when discussing this during the interview.
✨Tip Number 4
Research Royal Papworth Hospital and its achievements, particularly its outstanding ratings and commitment to diversity. Showing that you understand the organisation's mission and values will set you apart as a candidate who is genuinely interested in being part of their team.
We think you need these skills to ace ILD Medical Secretary
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Medical Secretary position. Make notes on how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative roles, particularly in healthcare settings. Mention specific tasks you've handled that relate to the duties listed in the job description.
Demonstrate Trust Values: In your supporting information, clearly articulate how you embody the Trust values of Compassion, Excellence, and Collaboration. Use specific examples from your past experiences to illustrate your commitment to these values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your communication is clear and professional, reflecting the attention to detail required for the role.
How to prepare for a job interview at Papworthhospital
✨Showcase Your Communication Skills
As a Medical Secretary, excellent communication is key. Be prepared to discuss how you've effectively communicated with patients and colleagues in the past. Use specific examples to demonstrate your ability to convey clear information while maintaining confidentiality.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role. During the interview, mention instances where your meticulous nature has positively impacted your work, such as accurately transcribing clinical correspondence or managing patient data without errors.
✨Demonstrate Your IT Proficiency
Since the role requires good computer skills, be ready to talk about your experience with Microsoft Office applications and any other relevant software. If you have experience with audio-typing or medical terminology, make sure to highlight that too!
✨Align with Trust Values
The Trust values compassion, excellence, and collaboration. Prepare to share how you embody these values in your work. Think of examples where you've shown compassion towards patients or collaborated effectively with a team to enhance patient care.