Case Worker

About us: Papworth Trust is a leading disability charity. Our vision is a world where disabled people are seen for who they are, and our mission is for disabled people to have equality, choice and independence.

As a Disability Confident Employer, we welcome applications from disabled candidates and guarantee an interview to those who meet the minimum job criteria. We provide ongoing support and adjustments for those working with us that have a disability or long-term health condition and can help you obtain Access to Work funding to support you to do your job. You can ask us about reasonable adjustments you’ll need throughout the application and interview process too.

How will I be supporting the work of the Trust? Day Opportunities services deliver a varied and exciting programme of outcome focused learning, employment and social opportunities for our disabled customers. We are looking for an enthusiastic and passionate person who has a commitment to improving outcomes for disabled people. You will work closely with Local Authorities, families, schools and partners to support disabled adults and young people get the best opportunities through our services at Papworth Trust.

What does this involve?

• Working with the Local Authority and local stakeholders to gain referrals for our services.
• Providing a single point of contact for customers wanting to join our services.
• Assessing the customers’ needs and coordinating a programme of attendance as part of their personalised journey.
• Building strong and positive relationships with customers, enabling them to make well informed choices and support them to achieve their goals.
• Building strong relationships with families, colleagues and professionals to support the customers journey.
• Conducting Initial Assessments, Risk Assessments, creating Support Plans and reviewing progress to ensure outcomes are achieved.
• Embracing our values in all that you do is really important to succeeding in this role.

Who are we looking for? A team member who is confident, motivated and professional in their approach. Key to your success in this role will be an ability to:

• Build and maintain effective relationships internally and externally.
• Work effectively with customers with physical and learning disabilities.
• Support an individual’s progression to achieve goals.
• Demonstrate excellent communication, networking and customer service skills.
• Be empathetic and caring.
• Be well organised and work calmly under pressure.
• Manage your own workload to ensure that targets are achieved.
• Demonstrate strong administration and knowledge of Microsoft packages.
• Support with other tasks required to meet the needs of the customer.

This role will require an Enhanced Disclosure Barring Service Check.

What you’ll get in return: 33 days of annual leave, inclusive of bank holidays (pro rata for part timers), annual leave purchase scheme, occupational sick pay – 6 weeks full/6 weeks half pay after probation, health cashback plan, with money back on things such as dental/optical, choice of two pension schemes with an enhanced employer contribution, plenty of wellbeing support including employee assistance helpline, online apps and mental health first aid and wellbeing discussions, a ‘Values in Practice’ reward scheme with vouchers for achievements, various tax saving incentives such as cycle to work and pension via salary exchange, involvement in our employee forum and colleague experience groups, making sure your voice is heard, access to ongoing training, learning and development opportunities, including qualifications.

We’d love to talk. For an informal chat about the role please contact Gail Williams, Service Manager on 07817 958195.

Ready to apply? Please send your CV together with a short covering letter, outlining how you meet the requirements of the job. The closing date is 22 June 2025.