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- Tasks: Lead daily restaurant operations and create unforgettable guest experiences.
- Company: Join the warm and inspiring PEMENCO family.
- Benefits: Enjoy incentives, career growth, and comprehensive health coverage.
- Why this job: Make a real impact in a dynamic environment with a guest-first approach.
- Qualifications: Strong leadership, problem-solving, and communication skills required.
- Other info: Flexible shifts with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Authentic, inspiring, out-going, passionate and warm? Yes, that’s you! PEMENCO welcomes you onboard with us if you are the above. We are looking for an individual who poses an affinity for good guest service with an extra mile. Join us as an Operations Director in the PEMENCO family. This is a vital role that marks the core to build an environment not only giving the best experience to our guests but also to our family at work.
We are looking for someone who can:
- Oversee and take charge of the daily operations of the restaurant and report to the Management for all matters in regard to the operational flow.
- Consolidate the restaurant's monthly reports and present to the Management for improvements proposal.
- Establish good-initiative service standards & procedures for our guests providing them an unforgettable dining experience with us.
- Review and streamline work processes to ensure optimum effectiveness and efficiency.
- Develop long and short term goals with strategies / best practices.
- Take on special projects as assigned and monitor the development and progress to ensure successful completion of these projects.
- Undertake performance management and review of staff by directing, motivating, developing, and counselling staff where appropriate, in their performance towards operational excellence.
- Responsible for assessing and identifying the potential risk that may hinder reputation, safety, and financial well-being of an organization.
- Any other ad-hoc duties as assigned.
Job Requirement
- Both a team-leader who is able to empathize and plan ahead for the best of the team and a team-player that bonds the family together.
- A guest-first approach to hospitality.
- Possess problem solving, motivating and organisation skills.
- Be well-versed with all the in-house products and services with the ability to maximize sales per table.
- Carry oneself with positivity during operational duty and display of good vibe influence on our guests and team members.
- Strong interpersonal and communication skills.
- Passion to work in a dynamic environment.
- Able to work night-hour shifts, weekends and public holidays.
Benefits & Advantages in joining us
- Monthly group sales target incentive.
- Commensurate base on leadership and team performance.
- Career growth opportunities.
- Eyecare, Dental, Medical & Insurance Coverage.
- 5 Days work week.
- Referral bonus.
Operations Director employer: PAPRIKA & CUMIN PTE. LTD.
Contact Detail:
PAPRIKA & CUMIN PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show up with a smile! When you get the chance to meet potential employers, whether at a job fair or a casual coffee chat, bring your authentic self. Your warm personality and passion for guest service will shine through and make a lasting impression.
✨Tip Number 3
Prepare for those interviews! Research PEMENCO and think about how your experience aligns with their values and goals. Be ready to share specific examples of how you've improved operations or enhanced guest experiences in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the PEMENCO family and your commitment to being part of a team that values guest-first hospitality.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Be Authentic: Show us your true self! We want to see your passion and warmth shine through in your application. Use a friendly tone and let your personality come alive in your writing.
Tailor Your Application: Make sure to align your experience with the role of Operations Director. Highlight your guest service skills and any relevant leadership experiences that demonstrate your ability to inspire and motivate a team.
Showcase Your Problem-Solving Skills: We love a good problem solver! Share examples of how you've tackled challenges in previous roles, especially those that relate to improving operational flow or enhancing guest experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board with the PEMENCO family. We can’t wait to hear from you!
How to prepare for a job interview at PAPRIKA & CUMIN PTE. LTD.
✨Show Your Passion for Guest Service
PEMENCO is all about creating unforgettable experiences for guests. Make sure to share specific examples from your past roles where you went the extra mile for customers. This will demonstrate your genuine passion for guest service and align with their values.
✨Demonstrate Leadership Skills
As an Operations Director, you'll need to lead a team effectively. Prepare to discuss your leadership style and how you've motivated and developed staff in previous positions. Highlight any successful projects you've managed that showcase your ability to inspire and guide a team.
✨Be Ready to Discuss Operational Excellence
Familiarise yourself with best practices in restaurant operations. Be prepared to talk about how you've streamlined processes or improved efficiency in past roles. This shows that you understand the importance of operational flow and can contribute to PEMENCO's success.
✨Emphasise Problem-Solving Abilities
In this role, you'll face various challenges. Think of examples where you've successfully identified risks and implemented solutions. Sharing these experiences will highlight your problem-solving skills and reassure them that you're equipped to handle the dynamic environment at PEMENCO.
