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- Tasks: Lead daily restaurant operations and create unforgettable guest experiences.
- Company: Join the vibrant PEMENCO family, where passion meets hospitality.
- Benefits: Enjoy competitive incentives, career growth, and comprehensive health coverage.
- Why this job: Make a real impact in a dynamic environment while leading a passionate team.
- Qualifications: Strong leadership, problem-solving skills, and a guest-first approach.
- Other info: Flexible work hours with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Authentic, inspiring, out-going, passionate and warm? Yes, that’s you! PEMENCO welcomes you onboard with us if you are the above. We are looking for an individual who poses an affinity for good guest service with an extra mile.
This is a vital role that marks the core to build an environment not only giving the best experience to our guests but also to our family at work.
We are looking for someone who can:
- Oversee and take charge of the daily operations of the restaurant and report to the Management for all matters in regard to the operational flow.
- Consolidate the restaurant's monthly reports and present to the Management for improvements proposal.
- Establish good-initiative service standards & procedures for our guests providing them an unforgettable dining experience with us.
- Review and streamline work processes to ensure optimum effectiveness and efficiency.
- Develop long and short term goals with strategies / best practices.
- Take on special projects as assigned and monitor the development and progress to ensure successful completion of these projects.
- Undertake performance management and review of staff by directing, motivating, developing, and counselling staff where appropriate, in their performance towards operational excellence.
- Responsible for assessing and identifying the potential risk that may hinder reputation, safety, and financial well-being of an organization.
- Any other ad-hoc duties as assigned.
Job Requirement:
- Both a team-leader who is able to empathize and plan ahead for the best of the team and a team-player that bonds the family together.
- A guest-first approach to hospitality.
- Possess problem solving, motivating and organisation skills.
- Be well-versed with all the in-house products and services with the ability to maximize sales per table.
- Carry oneself with positivity during operational duty and display of good vibe influence on our guests and team members.
- Strong interpersonal and communication skills.
- Passion to work in a dynamic environment.
- Able to work night-hour shifts, weekends and public holidays.
Benefits & Advantages in joining us:
- Monthly group sales target incentive, commensurate based on leadership and team performance.
- Career growth opportunities.
- Eyecare, Dental, Medical & Insurance Coverage.
- 5 Days work week.
- Referral bonus.
Operations Director in London employer: PAPRIKA & CUMIN PTE. LTD.
Contact Detail:
PAPRIKA & CUMIN PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on openings at places like PEMENCO.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Show them you’re not just about operations but also about creating that warm, guest-first experience they value so much. Bring your passion to the table!
✨Tip Number 3
Practice your pitch! Be ready to talk about how you can enhance operational flow and improve guest experiences. Highlight your problem-solving skills and how you’ve motivated teams in the past – it’s all about showing you’re the perfect fit for their family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Director in London
Some tips for your application 🫡
Be Authentic: Show your true self in your application! We want to see your passion and warmth shine through. Use a friendly tone and let your personality come alive in your writing.
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Director role. Highlight your experience in guest service and operational management, and how you can bring that extra mile to our team.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s problem-solving or motivating a team, we want to know how you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with PEMENCO!
How to prepare for a job interview at PAPRIKA & CUMIN PTE. LTD.
✨Show Your Passion for Guest Service
PEMENCO is all about creating unforgettable experiences for guests. Make sure to share specific examples of how you've gone the extra mile in previous roles to enhance guest satisfaction. This will demonstrate your alignment with their values.
✨Demonstrate Leadership Skills
As an Operations Director, you'll need to lead and motivate a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any strategies you've used to foster a positive work environment.
✨Be Ready to Discuss Operational Efficiency
The role requires streamlining processes for optimum effectiveness. Come prepared with ideas on how you would assess and improve operational workflows. Sharing past experiences where you've implemented successful changes can really set you apart.
✨Emphasise Your Problem-Solving Abilities
In a dynamic restaurant environment, challenges are inevitable. Be ready to talk about specific problems you've faced and how you resolved them. This will showcase your critical thinking skills and ability to maintain a positive atmosphere under pressure.
