Papirfly is hiring a Customer Success Manager in London. You’ll manage a portfolio of 25–35 SaaS client accounts, guiding them from onboarding to renewal and expansion.
You’ll work with top brands, driving product adoption and delivering real value through proactive engagement and strategic insights. Based in London with a hybrid work environment, you’ll leverage strong communication and relationship-building skills to understand client goals, map stakeholders, and coordinate with Product,
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SaaS Customer Success Manager — London, Hybrid employer: Papirfly
Papirfly is an exceptional employer, offering a dynamic and collaborative work culture that prioritises employee growth and development. As part of our London team, you'll enjoy flexible working arrangements, hands-on experience with a leading SaaS platform, and the opportunity to build meaningful relationships with renowned global brands. We value curiosity and innovation, ensuring that every team member can contribute ideas and make a real impact in the fast-paced MarTech landscape.
