At a Glance
- Tasks: Manage enterprise accounts, drive revenue growth, and build strong client relationships.
- Company: Join Papirfly, a leading SaaS company in Digital Asset Management.
- Benefits: Flexible working hours, competitive salary, and profit-sharing opportunities.
- Other info: Enjoy a diverse culture with regular team events and excellent career growth.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: 5-10 years in strategic account management, fluent in Nordic languages and English.
The predicted salary is between 60000 - 80000 £ per year.
About Papirfly
Papirfly is a European SaaS leader in Digital Asset Management and On-brand Content Creation, serving over 1 million users across more than 1,500 of the world’s most recognized brands. Our modular suite of solutions empowers companies to perfectly showcase their brand assets to all stakeholders, manage and create on-brand content with no design experience needed, and deliver a 100% consistent brand identity across their organization and all customer channels.
The Team & Our Culture
You will join a close-knit commercial team responsible for the commercialization of our software offering to key accounts and the mid-market. We cultivate teamwork and collaboration, especially within the commercial team. This mission is collective. Even if you have individual objectives, collaboration and mutual aid are the foundation of our operation. We prioritize collective intelligence and individual initiative over hierarchy.
Your Mission
We are looking for a Senior Account Manager to join our team in London, working closely with management to drive regional success. You will take charge of managing a portfolio of 30+ enterprise accounts located in the Nordic countries. Your core responsibilities will include:
- Strategic account planning: Develop and implement strategic account plans to establish long-term partnerships with key mid-market and enterprise clients. Focus will be heavily driven toward revenue growth and long-term retention.
- Expansion & Revenue Growth: Identify and seize Upsell and Cross-sell opportunities to maximize account value and align with client needs. Deliver incremental revenue through structured initiatives.
- Contract negotiation: Lead contract discussions, manage terms, pricing, and legal negotiations while balancing client retention and revenue growth objectives. This includes leading renewal cycles directly with C-level stakeholders.
- Cross-functional Collaboration: Partner proactively with Sales, Product, and Customer Success teams to deliver tailored enterprise solutions.
- Client relationship management: Build and maintain trusted relationships with decision-makers and senior executives, ensuring client satisfaction.
- Forecasts and reports: Use data to maintain accurate forecasts, identify risks, and pinpoint opportunities.
- Identify churn risks: Proactively address client challenges to prevent churn and elevate critical issues to senior management if necessary to ensure prompt resolution.
Your profile:
- Experience: 5 to 10 years of experience managing strategic clients, ideally in the SaaS/Tech B2B sector.
- Languages: Native or absolute fluency in Norwegian, Swedish, or another Nordic language is mandatory to manage our strategic clients in the region.
- English Fluency: Perfect command of English to interact regularly with international group teams, clients, and respond to tenders.
- Sales Acumen: A full-stack commercial professional who enjoys both signing leads and taking care of clients. Possessing excellent interpersonal skills, you know how to convince decision-makers.
- Mindset: Attentive, you enjoy understanding client issues, and your analytical skills allow you to propose the best solution. Your sense of commitment, enthusiasm, and good humor will be essential qualities for thriving at Papirfly.
- Education: Higher education (Bac+5 or equivalent Master's degree) in marketing/commerce.
Perks & Logistics
- Location: London (close to your manager for optimal onboarding and team building).
- Work Setup: Flexible working hours and hybrid setup (up to 2-3 days per week of remote work).
- Compensation: Competitive package and supplementary health insurance. Uncapped monthly variable based on performance. Participation in company profits.
- Tools & Equipment: First‑class communication and collaboration tools: Hubspot, Slack, Confluence, Google Suite, Jira, etc. Choice between a Mac or a PC.
- Culture: Diverse and multicultural team. Annual seminar with all teams and regular office parties.
Senior Account Manager - Nordics (SaaS B2B) in London employer: Papirfly Ltd
Papirfly is an exceptional employer that fosters a collaborative and innovative work culture, where teamwork and individual initiative are highly valued. Located in London, the company offers flexible working hours, a competitive compensation package, and opportunities for professional growth within a diverse and multicultural team. Employees benefit from first-class tools and resources, as well as participation in company profits, making it a rewarding place to build a meaningful career in the SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - Nordics (SaaS B2B) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Senior Account Manager role at Papirfly.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your success in managing strategic clients. When you get the chance to chat with potential employers, let them see how you've driven revenue growth and client satisfaction.
✨Tip Number 3
Practice your pitch! Whether it's for an interview or a casual chat, be ready to discuss how you can contribute to Papirfly's mission. Tailor your conversation to show how your experience aligns with their goals in the SaaS B2B space.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Papirfly team and contributing to our collective success.
We think you need these skills to ace Senior Account Manager - Nordics (SaaS B2B) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Account Manager. Highlight your experience in managing strategic clients, especially in the SaaS/Tech B2B sector, and don’t forget to mention your language skills if you’re fluent in any Nordic languages!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your understanding of Papirfly’s mission and how your skills can help drive regional success. Be sure to mention your sales acumen and client relationship management experience.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive revenue growth and manage key accounts. Numbers speak volumes, so include metrics where possible to back up your claims!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Papirfly Ltd
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of SaaS, especially in the B2B space. Familiarise yourself with Papirfly's offerings and how they stand out in Digital Asset Management. This will help you articulate how your experience aligns with their mission during the interview.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of how you've developed strategic account plans in the past. Highlight your ability to identify upsell and cross-sell opportunities, as well as how you've successfully managed client relationships to drive revenue growth.
✨Demonstrate Cross-Functional Collaboration
Be ready to share instances where you've worked closely with sales, product, or customer success teams. Emphasise your collaborative approach and how it has led to successful outcomes for clients, showcasing your ability to work within a team-oriented culture.
✨Prepare for C-Level Conversations
Since you'll be dealing with senior executives, practice articulating your thoughts clearly and confidently. Prepare for potential questions around contract negotiations and client retention strategies, ensuring you can demonstrate your expertise in managing high-stakes discussions.
