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- Tasks: Lead our flagship store, manage a team, and engage with customers daily.
- Company: Join a creative stationery brand loved by customers and featured in top magazines.
- Benefits: Enjoy staff discounts, extra holiday, and a generous stationery allowance.
- Why this job: Be part of a fun, fast-paced environment where your passion for creativity shines.
- Qualifications: Retail management experience or 2+ years in retail required.
- Other info: Dynamic team culture with opportunities for growth and creativity.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Store Manager to head up our flagship store in Chelsea, London. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business.
A day in the shop involves all sorts, including:
- Talking to customers
- Sharing product knowledge
- Demonstrating products
- Selling products
- Stock checking
- Processing deliveries of stationery
- Restocking
- Cleaning and tidying
- Visual merchandising
- Answering the phone
It’s varied, fast-paced and fun. We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery.
We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club!
Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We love organisation and we keep our store immaculate.
Papersmiths Perks:
- Staff discount
- An extra day of holiday after 1 years service
- A 3 tier stationery allowance to use in our shop annually up to £300
- Free sweet treats when you hit store targets
- A brand ambassador scheme to join our founder on buying trips
Duties include:
- Store management
- Training, motivating and managing our team
- Recruiting new team members
- Following our existing systems and introducing changes to make the store more efficient
- Monthly scheduling of the rota
- Holiday and absence management
- Driving sales and meeting sales targets
- Attending monthly financial meetings and sharing sales information with the HQ team
- Managing instore systems including our POS, Lightspeed
- Ensuring the interior and exterior of the shop and stock room are immaculate
- Enlisting the help of others when needed to fix problems quickly
- Keeping stocked with necessary supplies
- Prepping, updating, replenishing resources and task sheets
- Customer service and making sales
- Banking and sales reporting
- Inventory management
- Working with our buying team to ensure stock is replenished
- Updating the inventory with new stock arrivals
- Processing deliveries
- Organising and overseeing stock checks
- Visual merchandising
- Taking direction from our creative team to create new displays
- Directing the refreshing and maintenance of displays as necessary (daily - weekly)
- Directing the changing of displays
- Organising installation of window displays
Skills Required:
- Management experience in retail as Supervisor or senior sales assistant
- Commercially minded
- Customer-centric with a positive attitude
- Confidence to demonstrate products
- Experience in sharing specialist knowledge with customers
- Excellent communication skills
- Visual merchandising skills
- Able to work weekends and holidays as required
Job Type: This is a permanent, full-time role based at our store on Pavilion Road, London. SW1X0AW. Start date February 2026.
To apply, please send your CV and covering letter to Alli via jobs@papersmiths.co.uk. Please include the position you are applying for in the subject line. Good luck!
Trainee Store Manager employer: Papersmiths
Contact Detail:
Papersmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your product knowledge! Since you'll be demonstrating products, it’s key to know your stuff. Familiarise yourself with their stationery range and think about how you’d sell them to customers. This will give you a leg up during the interview.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've motivated or trained others in previous roles. They want someone who can lead a team while keeping the vibe positive and fun, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our club. Good luck, and we can’t wait to see you in Chelsea!
We think you need these skills to ace Trainee Store Manager
Some tips for your application 🫡
Show Your Passion for Stationery: When writing your application, let your love for stationery shine through! Share any personal experiences or projects that highlight your creativity and enthusiasm for the products we sell. We want to see that you're not just looking for a job, but that you genuinely care about what we do.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Trainee Store Manager role. Highlight your retail experience, especially any supervisory roles, and how they relate to the responsibilities listed in the job description. We appreciate candidates who take the time to connect their skills with our needs.
Be Yourself: We’re all about personality at StudySmarter! Don’t be afraid to let your unique voice come through in your application. Whether it’s a fun anecdote or a quirky fact about yourself, we want to know what makes you tick and how you’ll fit into our vibrant team.
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we see your CV and cover letter right away. Plus, it shows you’re keen on joining our club!
How to prepare for a job interview at Papersmiths
✨Know Your Products Inside Out
Make sure you’re familiar with the products sold in the store. Being able to demonstrate and discuss them confidently will show your passion and knowledge, which is key for a Trainee Store Manager role.
✨Showcase Your Team Spirit
Since teamwork is crucial, be prepared to share examples of how you've successfully worked with others in previous roles. Highlighting your ability to motivate and manage a team will resonate well with the interviewers.
✨Bring Your Organisational Skills to the Fore
Given the emphasis on organisation, come equipped with examples of how you've maintained efficiency in past jobs. Discuss any systems you've implemented or improved to keep things running smoothly.
✨Demonstrate Your Customer-Centric Approach
Prepare to talk about your experience in providing excellent customer service. Share specific instances where you went above and beyond to meet customer needs, as this aligns perfectly with the company’s values.
