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- Tasks: Lead our flagship store, manage a team, and engage with customers daily.
- Company: Join a creative stationery brand loved by design enthusiasts.
- Benefits: Enjoy staff discounts, extra holiday, and a generous stationery allowance.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Retail management experience or 2 years in retail required.
- Other info: Dynamic work environment with opportunities for growth and creativity.
The predicted salary is between 21600 - 36000 £ per year.
We are looking for a Store Manager to head up our flagship store in Chelsea, London. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business.
A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery, restocking, cleaning, tidying, visual merchandising or answering the phone. It's varied, fast paced and fun.
We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery.
We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club!
Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We love organisation and we keep our store immaculate.
Papersmiths Perks- Staff discount
- An extra day of holiday after 1 years service
- A 3 tier stationery allowance to use in our shop annually up to £300
- Free sweet treats when you hit store targets
- A brand ambassador scheme to join our founder on buying trips
- Store management
- Training, motivating and managing our team
- Recruiting new team members
- Follow our existing systems and introduce changes to make the store more efficient
- Monthly scheduling of the rota
- Holiday and absence management
- Driving sales and meeting sales targets
- Attending monthly financial meetings and sharing sales information with the HQ team
- Managing instore systems including our POS, Lightspeed
- Ensuring the interior and exterior of the shop and stock room are immaculate
- Enlist the help of others when needed to fix problems quickly
- Keeping stocked with necessary supplies
- Prepping, updating, replenishing resources and task sheets
- Customer service and making sales
- Banking and sales reporting
- Inventory management
- Working with our buying team to ensure stock is replenished
- Updating the inventory with new stock arrivals
- Processing deliveries
- Organising and overseeing stock checks
- Visual merchandising
- Take direction from our creative team to create new displays
- Direct the refreshing and maintenance of displays as necessary (daily - weekly)
- Direct the changing of displays
- Organise installation of window displays
- Management experience in retail as Supervisor or senior sales assistant
- Commercially minded
- Customer-centric with a positive attitude
- Confidence to demonstrate products
- Experience in sharing specialist knowledge with customers
- Excellent communication skills
- Visual merchandising skills
- Able to work weekends and holidays as required
This is a permanent, full-time role based at our store on Pavilion Road, London. SW1X0AW. Start date February 2026.
To apply, please send your CV and covering letter to Alli via jobs@papersmiths.co.uk. Please include the position you are applying for in the subject line. Good luck!
Trainee Store Manager in London employer: Papersmiths
Contact Detail:
Papersmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Store Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing their website and social media. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how it relates to the Trainee Store Manager role. Highlight your management skills and any times you've gone above and beyond for customers or your team.
✨Tip Number 3
Dress the part! Since this is a retail position, make sure you look smart and presentable. A good first impression can go a long way, especially in a customer-focused environment like this one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Store Manager in London
Some tips for your application 🫡
Show Your Passion for Stationery: When writing your application, let your love for stationery shine through! Share any personal experiences or projects that highlight your creativity and enthusiasm for the products we sell. We want to see that you're genuinely excited about joining our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Trainee Store Manager role. Highlight your retail experience, especially any supervisory roles, and how they relate to the responsibilities listed in the job description. We appreciate candidates who take the time to connect their skills with what we’re looking for.
Be Yourself: We’re all about personality at StudySmarter! Don’t be afraid to let your unique voice come through in your application. Whether it’s a fun anecdote or a quirky fact about yourself, we want to know what makes you tick and how you’ll fit into our friendly team.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re serious about wanting to join our club!
How to prepare for a job interview at Papersmiths
✨Know Your Stuff
Make sure you’re familiar with the products and services offered by the company. Brush up on your product knowledge, especially stationery, as this will help you connect with customers during the interview.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to motivate others and how you can contribute to a positive store environment.
✨Demonstrate Your Organisational Skills
Given the emphasis on organisation in the job description, prepare to discuss how you manage tasks and keep things running smoothly. Bring examples of how you’ve improved efficiency in previous roles.
✨Bring Your Passion
Let your enthusiasm for stationery and creativity shine through. Share any personal projects or interests that relate to the role, as this will show your genuine excitement about joining the team.
