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- Tasks: Lead a vibrant team, manage store operations, and engage with customers daily.
- Company: Join a creative stationery brand known for its passionate team and high standards.
- Benefits: Enjoy staff discounts, extra holiday, and a generous stationery allowance.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Be part of a fun, fast-paced environment where your love for stationery shines.
- Qualifications: Retail experience required; supervisory skills preferred.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a full-time Supervisor for our flagship Chelsea store. The store is situated on the charming Pavilion Road, just off Sloane Square.
The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. A day in the shop involves all sorts, including talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery, restocking, cleaning, tidying, visual merchandising, and answering the phone. It’s varied, fast-paced and fun.
We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery.
We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club! Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We love organisation and we keep our store immaculate. This role would suit someone who is passionate about stationery, reliable and looking to pursue a career in retail. If you love working with people and enjoy being part of a small and hardworking team then please get in touch.
Papersmiths Perks:
- Staff discount
- An extra day of holiday after 1 year’s service
- A 3 tier stationery allowance to use in our shop annually up to £300
- Free sweet treats when you hit store targets
- A brand ambassador scheme to join our founder on buying trips
Duties Include:
- Store Management
- Assisting Retail Operations Manager in training, motivating and managing our team
- Assisting with recruiting new Papersmiths
- Follow our existing systems and introduce changes to make them more efficient and enjoyable
- Assisting Store Manager with holiday and absence management
- Supporting Retail Operations Manager with day to day running of the store
- Driving sales and meeting sales targets
- Managing instore systems including our POS, Lightspeed
- Ensuring the interior and exterior of the shop and stockroom are immaculate
- Enlist the help of others when needed to fix problems quickly
- Keeping stocked with necessary supplies
- Prepping, updating, replenishing resources and task sheets
- Customer service and making sales
- Banking and sales reporting
- Inventory Management
- Processing deliveries
- Supporting Retail Operations Manager with annual stock checks
- Visual Merchandising
- Take direction from our Head Office Team to create new displays
- Direct the refreshing and maintenance of displays as necessary (daily - weekly)
- Assist with the installation of window displays
Skills Required:
- Supervisor experience: 1 year (preferred)
- Retail experience: 2 years (mandatory)
- Commercially minded
- Customer centric with a positive attitude
- Confidence to demonstrate products
- Experience in sharing specialist knowledge with customers
- Excellent communication skills
- Visual merchandising skills
- Able to work weekends and holidays as required
This is a permanent, full-time role based at our store on Pavilion Road, Chelsea, SW1X 0AW. Start date April / May 2026. To apply, please send your CV and covering letter including your availability to our Retail Operations Manager, Alli at jobs@papersmiths.co.uk. Good luck!
Retail Supervisor in London employer: Papersmiths
Contact Detail:
Papersmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in London
✨Tip Number 1
Get to know the company before your interview! Check out their social media, website, and any recent news. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how it relates to the Supervisor role. Highlight your organisational skills and teamwork spirit – they want someone who can lead while also being a great team player.
✨Tip Number 3
Bring your passion for stationery to the table! Share your favourite products or trends in the industry during the interview. This shows you’re not just looking for a job, but you’re excited about what they do.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a nice touch!
We think you need these skills to ace Retail Supervisor in London
Some tips for your application 🫡
Show Your Passion for Stationery: When writing your application, let your love for stationery shine through! Share any personal experiences or hobbies related to stationery that make you a perfect fit for our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your retail experience and supervisory skills. We want to see how your background aligns with the role and what you can bring to our Chelsea store.
Be Yourself: We’re all about personality here at StudySmarter! Don’t be afraid to let your unique voice come through in your application. We value authenticity and want to know the real you.
Apply Through Our Website: For the best chance of joining our friendly team, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Papersmiths
✨Know Your Stationery
Brush up on your product knowledge before the interview. Being able to talk confidently about the stationery products and their uses will show that you're genuinely interested in the role and can engage customers effectively.
✨Showcase Your Team Spirit
Since this role involves working closely with a team, be ready to share examples of how you've successfully collaborated in previous jobs. Highlighting your ability to motivate and support others will resonate well with the hiring team.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you keep things organised in a fast-paced environment. Whether it's managing stock or maintaining store displays, showing that you have a knack for organisation will align perfectly with their high standards.
✨Bring Your Positivity
The company values a positive attitude, so make sure to convey your enthusiasm during the interview. Share stories that reflect your passion for retail and customer service, and don’t forget to smile!