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- Tasks: Manage a vibrant store, engage with customers, and showcase your creativity.
- Company: Join a passionate team at our flagship Chelsea stationery store.
- Benefits: Enjoy staff discounts, extra holiday, and a generous stationery allowance.
- Why this job: Be part of a fun, fast-paced environment where your love for stationery shines.
- Qualifications: Retail management experience preferred; 2 years retail experience required.
- Other info: Opportunity for career growth and to work with a creative team.
The predicted salary is between 28800 - 43200 £ per year.
Happiness has many forms and new stationery is one of them. We are looking for a full-time Assistant Manager for our flagship Chelsea store on Pavilion Road. We’re nothing without our people, and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We love organisation and we keep our store immaculate. If this sounds like you, then join our club!
A day in the shop involves all sorts. This could include talking to customers, sharing product knowledge, taking photos or creating reels for Instagram, demonstrating products, selling products, stock checking, processing deliveries of stationery, restocking, cleaning, tidying, visual merchandising or answering the phone. It's varied, fast paced and fun.
Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We’re looking for an Assistant Manager who will bring meticulous organization, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. This is a full-time, permanent position to start early 2026. It would suit someone with existing Retail Management experience, or someone with at least 2 years retail experience who is looking to take the next step.
Papersmiths Perks
- Staff discount
- An extra day of holiday after 1 years service
- A 3 tier stationery allowance to use in our shop annually up to £300
- Free sweet treats when you hit store targets
- A brand ambassador scheme to join our founder on buying trips
Duties Include
- Store Management
- Assisting Operations Manager in training, motivating and managing our team
- Assisting with recruiting new Papersmiths
- Follow our existing systems and introduce changes to make them more efficient and enjoyable
- Assisting Operations Manager with holiday and absence management
- Assisting Operations Manager with day to day running of the store
- Driving sales and meeting sales targets
- Managing instore systems including our POS, Lightspeed
- Ensuring the interior and exterior of the shop and stockroom are immaculate
- Enlist the help of others when needed to fix problems quickly
- Keeping stocked with necessary supplies
- Prepping, updating, replenishing resources and task sheets
- Customer service and making sales
- Banking and sales reporting
- Inventory Management
- Updating the inventory with new stock arrivals
- Processing deliveries
- Organising and overseeing stock checks
- Visual Merchandising
- Take direction from our Operations Manager to create new displays
- Direct the refreshing and maintenance of displays as necessary (daily - weekly)
- Assist with the installation of window displays
Skills Required
- Management experience: 1 year (preferred)
- Retail experience: 2 years (mandatory)
- Commercially minded
- Customer centric with a positive attitude
- Confidence to demonstrate products
- Experience in sharing specialist knowledge with customers
- Excellent communication skills
- Visual merchandising skills
- Able to work weekends and holidays as required
Job Type: Full-time, permanent.
Assistant Retail Manager in London employer: Papersmiths
Contact Detail:
Papersmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and showcase their products. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your product knowledge! Familiarise yourself with their stationery offerings and think about how you can demonstrate your passion for these products. Being able to share your enthusiasm and insights during the interview will definitely set you apart from other candidates.
✨Tip Number 3
Show off your creativity! Bring along examples of your previous visual merchandising work or any relevant projects you've done. This will not only highlight your skills but also give the team a taste of your unique style and how you can contribute to their aesthetic.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Retail Manager in London
Some tips for your application 🫡
Show Your Passion for Stationery: When you're writing your application, let your love for stationery shine through! Share any personal experiences or projects that highlight your creativity and enthusiasm for the products we sell. We want to see that you’re as excited about our store as we are!
Highlight Relevant Experience: Make sure to showcase your retail management experience or any relevant roles you've had in the past. We’re looking for someone who can bring their skills to our team, so don’t be shy about mentioning your achievements and how they relate to the Assistant Retail Manager position.
Be Yourself: We value authenticity, so let your personality come through in your application. Whether it’s your unique style of writing or a fun anecdote, we want to get a sense of who you are. Remember, we’re a friendly bunch and we’re looking for someone who fits right in with our team!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and gives you a chance to explore more about our company culture while you’re at it. We can’t wait to hear from you!
How to prepare for a job interview at Papersmiths
✨Know Your Stationery
Before the interview, dive into the world of stationery! Familiarise yourself with the products the company offers and be ready to share your favourite items. This shows genuine interest and helps you connect with the team’s passion for creation.
✨Showcase Your Organisational Skills
Since the role requires meticulous organisation, prepare examples from your past experience where you successfully managed tasks or improved processes. Highlight how your organisational skills can contribute to keeping the store immaculate and efficient.
✨Demonstrate Team Spirit
This position is all about teamwork, so come prepared to discuss how you've collaborated with others in previous roles. Share specific instances where you motivated a team or contributed to a positive work environment, showing that you can fit right in with their friendly crew.
✨Bring Your Creativity
With a focus on visual merchandising and product demonstrations, think of creative ideas you could bring to the store. Whether it’s a unique display concept or an engaging way to showcase products on social media, let your imagination shine during the interview!