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- Tasks: Manage a vibrant stationery store, engage with customers, and create stunning displays.
- Company: Join a passionate team at our flagship Chelsea store, known for creativity and organisation.
- Benefits: Enjoy staff discounts, extra holiday, and a generous stationery allowance.
- Why this job: Be part of a fun, fast-paced environment where your creativity shines.
- Qualifications: Retail management experience preferred; 2 years retail experience required.
- Other info: Opportunity for career growth in a dynamic and supportive team.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a full-time Assistant Manager for our flagship Chelsea store on Pavilion Road. We’re nothing without our people, and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We love organisation and we keep our store immaculate. If this sounds like you, then join our club!
A day in the shop involves all sorts. This could include talking to customers, sharing product knowledge, taking photos or creating reels for Instagram, demonstrating products, selling products, stock checking, processing deliveries of stationery, restocking, cleaning, tidying, visual merchandising or answering the phone. It’s varied, fast paced and fun. Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.
We’re looking for an Assistant Manager who will bring meticulous organization, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. This is a full-time, permanent position to start early 2026. It would suit someone with existing Retail Management experience, or someone with at least 2 years retail experience who is looking to take the next step.
Papersmiths Perks
- Staff discount
- An extra day of holiday after 1 years service
- A 3 tier stationery allowance to use in our shop annually up to £300
- Free sweet treats when you hit store targets
- A brand ambassador scheme to join our founder on buying trips
Duties Include
- Store Management
- Assisting Operations Manager in training, motivating and managing our team
- Assisting with recruiting new Papersmiths
- Follow our existing systems and introduce changes to make them more efficient and enjoyable
- Assisting Operations Manager with holiday and absence management
- Assisting Operations Manager with day to day running of the store
- Driving sales and meeting sales targets
- Managing instore systems including our POS, Lightspeed
- Ensuring the interior and exterior of the shop and stockroom are immaculate
- Enlist the help of others when needed to fix problems quickly
- Keeping stocked with necessary supplies
- Prepping, updating, replenishing resources and task sheets
- Customer service and making sales
- Banking and sales reporting
- Inventory Management
- Updating the inventory with new stock arrivals
- Processing deliveries
- Organising and overseeing stock checks
- Visual Merchandising
- Take direction from our Operations Manager to create new displays
- Direct the refreshing and maintenance of displays as necessary (daily - weekly)
- Assist with the installation of window displays
Skills Required
- Management experience: 1 year (preferred)
- Retail experience: 2 years (mandatory)
- Commercially minded
- Customer centric with a positive attitude
- Confidence to demonstrate products
- Experience in sharing specialist knowledge with customers
- Excellent communication skills
- Visual merchandising skills
- Able to work weekends and holidays as required
Job Type: Full-time, permanent.
Assistant Retail Manager employer: Papersmiths
Contact Detail:
Papersmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and showcase their products. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your product knowledge! Familiarise yourself with their stationery range and think about how you would demonstrate these products to customers. Being able to share your enthusiasm and expertise will definitely impress the hiring team.
✨Tip Number 3
Show off your creativity! Bring along examples of your own projects or interests related to stationery, like photography or visual merchandising ideas. This will highlight your passion and fit for the role, making you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our Papersmiths family right from the start!
We think you need these skills to ace Assistant Retail Manager
Some tips for your application 🫡
Show Your Passion for Stationery: When you're writing your application, let your love for stationery shine through! Share any personal experiences or projects that highlight your creativity and enthusiasm for the products we offer. We want to see that you’re as excited about our store as we are!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Retail Manager role. Highlight your relevant retail experience and management skills, and don’t forget to mention any specific achievements that demonstrate your ability to drive sales and lead a team.
Be Yourself: We’re all about personality here at StudySmarter! Don’t be afraid to let your unique voice come through in your application. Whether it’s a fun anecdote or a quirky fact about yourself, we want to know what makes you, you!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our friendly team in Chelsea!
How to prepare for a job interview at Papersmiths
✨Know Your Stationery
Familiarise yourself with the products and brands that the store offers. Being able to discuss your favourite stationery items or trends in the industry will show your passion and knowledge, which is key for this role.
✨Showcase Your Creativity
Since the company values creativity, think of ways you can demonstrate your own creative interests during the interview. Whether it’s sharing a photography project or discussing a visual merchandising idea, let your personality shine through!
✨Emphasise Teamwork and Leadership
Prepare examples from your past experiences where you successfully led a team or collaborated effectively. Highlighting your ability to motivate others and work well in a team will resonate with their focus on a friendly and passionate work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, or future plans. This not only shows your genuine interest in the role but also gives you a chance to assess if the company culture aligns with your values.
