At a Glance
- Tasks: Design and optimise global commercial operations using AI and automation.
- Company: Join PaperCut, a B-Corp certified company making tech waste-free.
- Benefits: Competitive salary, flexible working, generous parental leave, and share success bonuses.
- Other info: Values-driven culture with a commitment to diversity and inclusion.
- Why this job: Make a real impact while saving trees and shaping the future of tech.
- Qualifications: Experience in systems thinking, automation, and cross-functional collaboration.
The predicted salary is between 50000 - 55000 £ per year.
Compensation: GBP 50,000 - GBP 55,000 - yearly
Company Description
The PaperCut Story
At PaperCut, we believe two things: great work can change the world, and a great flat white can change your morning. Now, let's be honest, “print management” doesn't usually make people leap out of their chairs. But here at PaperCut, we've turned what used to be the most boring part of IT into one of the most exciting, impactful, and rewarding places to work in tech. How? Simply put: our work saves trees!
We're a B-Corp certified Australian-headquartered success story on a mission to make our customers' tech footprint waste-free, easy, and secure. Still founder-led right here in Melbourne, our global footprint spans 195 countries, 100,000 companies, and 140 million end users (that’s roughly 1 in every 50 people on the planet!).
Job Description
The Role
Are you ready to step out of reactive troubleshooting and into designing the future of global commercial operations? As our Commercial Operations Specialist, you will serve as the engine of our Go-To-Market team, translating high-level strategy into seamless operational execution. You will own our GTM technology stack, harnessing AI, automation, and systems design to eliminate manual friction, unlock new revenue streams, and build a low-touch, high-efficiency environment built for global scale. This is a 12-month Parental Leave contract & a hybrid role (office located in Bracknell, Berkshire).
What You'll Actually Do
- Drive systems excellence: Act as the global Subject Matter Expert (SME) for GTM platforms (such as HubSpot), establishing global operational standards, policies, and self-service resources to empower the broader GTM team.
- Automate and innovate: Identify and implement light-touch solutions using AI and process workflows to eliminate manual work and accelerate business strategy.
- Architect end-to-end processes: Design seamless workflows across GTM, Finance, and Business Excellence (BEx) to eliminate operational gaps and bottlenecks.
- Bridge strategy and execution: Turn high-level GTM and commercial policies into actionable, day-to-day operations that support quarterly sales targets.
- Support regional and partner operations: Partner cross-functionally with internal teams and handle escalations for Authorized Partners and Resellers where self-service options aren't available.
What You Bring to the Table
- Systems thinking: The ability to see the big picture and understand how changes in one tool or workflow ripple across the entire GTM ecosystem.
- Automation and AI proficiency: A forward-thinking, tech-savvy mindset skilled at using automation to solve traditional operational challenges.
- Cross-functional leadership & influence: Proven capability to collaborate with and align diverse stakeholders across GTM, Finance, and technical departments.
- Strategic execution: The practical drive to take a high-level vision and build the procedural and technical frameworks required to make it a reality.
- Clear communication: Strong skills in translating complex technical concepts into clear business language for both internal teams and external partners.
Additional Information
Why Join PaperCut?
- Values-Driven Culture: We live by our values: Caring, Honest, Intelligent, and Nimble (CHIN). They aren't just posters on the wall; they guide how we build products and treat each other every day.
- Share in Our Success: When the company thrives, our people do too. We offer a Share the Success bonus to all permanent employees.
- Real Ownership & Autonomy: Senior PaperCutters actively shape decisions through extended leadership groups and collaborative forums. Your expertise genuinely drives our direction.
- Generous Benefits: Enjoy up to 18 weeks of paid parental leave, flexible hybrid working arrangements, and genuine leave options.
- Authentic DEIB: Our Diversity, Equity, Inclusion, and Belonging initiatives are organic and run by passionate PaperCutters, not mandated from the top down.
The PaperCut Pledge
Ghosting is for Halloween. As a proud Circle Back Initiative Employer, we commit to responding to every single applicant. Our hiring process is designed to be enjoyable, thorough, and fair, giving you the space to show us the best version of yourself.
Ready to partner with great leaders and help us save trees?
Commercial Operations Specialist Bracknell, United Kingdom employer: Papercut
At PaperCut, we pride ourselves on being a values-driven employer that fosters a vibrant and inclusive work culture in Bracknell. As the Office & Events Coordinator, you'll enjoy generous benefits, including flexible working arrangements and up to 18 weeks of paid parental leave, while playing a crucial role in creating memorable experiences for our team and visitors. Join us in making a meaningful impact as we work together to save trees and promote sustainability in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Specialist Bracknell, United Kingdom
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Papercut!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Commercial Operations Specialist Bracknell, United Kingdom
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Papercut, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Papercut
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Papercut’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
