At a Glance
- Tasks: Lead global payroll onboarding projects and ensure smooth client experiences.
- Company: Join Papaya Global, a fast-growing tech unicorn revolutionising payroll and payments.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and leverage AI tools for efficiency.
- Why this job: Make an impact in a dynamic environment with innovative technology and global reach.
- Qualifications: 4+ years in SaaS implementation or project management, with payroll experience preferred.
The predicted salary is between 63000 - 77000 £ per year.
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry.
With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
We're looking for a
Global Payroll & EOR Onboarding Implementation Manager to join our Operations teams!
Key Responsibilities
Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutions.
- Act as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experience.
- Conduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirements.
- Develop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scope.
- Guide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilization.
- Collaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handover.
- Support integrations between payroll, HRIS, ERP, and other third-party systems.
- Identify project risks, dependencies, and operational challenges, implementing mitigation plans when needed.
- Leverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomes.
- Contribute to the continuous improvement of implementation methodologies, playbooks, and best practices.
- Bachelor's degree or equivalent professional experience.
- 4+ years of experience in Saa S implementation, onboarding, consulting, project management, customer success, or similar client-facing roles.
- 3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environments.
- Proven experience managing complex implementation projects from discovery through go-live.
- Strong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutions.
- Experience working with HRIS, payroll, ERP, or workforce management platforms.
- Excellent project management, stakeholder management, and communication skills.
- Strong analytical and problem-solving capabilities.
- Demonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiency.
- Comfortable working cross-functionally in a fast-paced, global environment.
- Nice to Have
- Experience with Salesforce or Salesforce-based applications.
- Experience with integrations, APIs, and enterprise software ecosystems.
- Experience supporting multinational organizations and global workforce solutions.
- Familiarity with Generative AI tools such as Chat GPT, Claude, Gemini, or Microsoft Copilot.
- What Success Looks Like
- Delivering high-quality implementations on time and within scope.
- Ensuring payroll, HR, and EOR processes are configured accurately and compliantly.
- Building trusted relationships with clients and internal stakeholders.
- Driving operational excellence through scalable processes, automation, and AI-enabled workflows.
- Achieving high levels of client satisfaction and successful transitions into ongoing service delivery.
Global Payroll & EOR Onboarding Implementation Manager in London employer: Papaya Global
Papaya Global is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to lead and mentor high-performing teams in the rapidly evolving B2B tech landscape. With a strong focus on professional growth, employees benefit from extensive training opportunities and the chance to work with cutting-edge AI technologies, all while contributing to a mission that transforms the payroll and payments industry globally. Located in a vibrant environment, Papaya Global offers a collaborative atmosphere where creativity and strategic thinking are encouraged, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Global Payroll & EOR Onboarding Implementation Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Global Payroll & EOR Onboarding Implementation Manager at Papaya Global!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Papaya Global or be willing to refer you for that Global Payroll & EOR Onboarding Implementation Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Papaya Global who’s on the lookout for their next Global Payroll & EOR Onboarding Implementation Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Global Payroll & EOR Onboarding Implementation Manager role at Papaya Global!
We think you need these skills to ace Global Payroll & EOR Onboarding Implementation Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Papaya Global. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Papaya Global
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Papaya Global. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
