At a Glance
- Tasks: Design and manage Microsoft 365 solutions, focusing on Exchange, Teams, and Azure AD.
- Company: Join Harris, a leader in financial management software for public sector and healthcare.
- Benefits: Enjoy competitive pay, extra personal days, and a £325 annual lifestyle reward.
- Other info: Great career growth opportunities in a supportive and innovative environment.
- Why this job: Be part of a dynamic team shaping the future of cloud technology.
- Qualifications: Experience with Office 365 and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
About Harris
Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions serving Public Sector, Schools, Utilities, and Healthcare organizations across North America. Since 1976, Harris has built a reputation for delivering robust, feature-rich solutions and long-term customer partnerships.
About the Role
Our Corporate IT team seeks an experienced Office 365 Engineer, with a strong emphasis on Exchange, Teams, and Active Directory (AD) identity management. This role is responsible for designing, implementing, and maintaining Exchange (on‑premises and hybrid), Teams, and Azure AD (Microsoft Entra ID).
Key Responsibilities
- Lead the design, configuration, and ongoing administration of Exchange Online within the Microsoft 365 tenant, including mailbox provisioning, shared/resource mailboxes, distribution groups, and Tenant-to-Tenant migration projects.
- Architect and manage end-to-end mail flow including send/receive connectors, transport rules, smart host relay, third‑party gateway integrations (e.g., Mimecast, Proofpoint), and DNS records (MX, SPF, DKIM, DMARC).
- Serve as the primary owner of Exchange Online Protection (EOP) and Microsoft Defender for Office 365, configuring and tuning anti‑phishing, anti‑spam, safe links, safe attachments, and protection policies.
- Act as the Tier 3/4 escalation point for all email‑related incidents including NDRs, mail flow failures, spoofing, BEC attacks, and malware delivery events, with full Root Cause Analysis (RCA) documentation.
- Design, deploy, and maintain Microsoft 365 DLP policies across Exchange Online, Teams, SharePoint, and OneDrive in alignment with GDPR and HIPAA requirements, tuning conditions and exceptions to minimize false positives.
- Administer Microsoft Purview compliance solutions including retention policies, sensitivity labels, MRM, litigation holds, eDiscovery (Content Search and Premium), communication compliance, and insider risk management policies.
- Manage email authentication posture by continuously validating and enforcing SPF, DKIM, and DMARC configurations, reviewing Microsoft Secure Score recommendations.
- Develop and maintain PowerShell automation scripts for Exchange Online bulk operations, user lifecycle workflows (onboarding/offboarding), compliance reporting, and Microsoft Graph API integrations with ITSM or HRIS platforms.
- Follow ITIL and change management best practices for all platform changes — including raising RFCs, participating in Change Advisory Board (CAB) reviews, maintaining incident/problem records, and producing post‑implementation reviews (PIR) for major changes impacting Exchange, Teams, or voice environments.
- Administer Microsoft Teams — managing messaging, meeting, and app permission policies, Teams Rooms (MTR) devices, and providing Tier 2/3 escalation support for Teams incidents.
- Administer Entra ID — identity management using Azure AD Connect, SSO technologies like SAML.
- Knowledge of Windows and Active Directory, TCP/IP, DHCP, DNS, etc.
- Administer RingCentral user provisioning and IVR.
Preferred Qualifications
- Experience with large‑scale Exchange migrations and tenant consolidations.
- Microsoft certifications (Exchange, Teams, Microsoft 365, or Azure).
Benefits
Harris offers an extremely competitive UK employee benefits programme. Five Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum (pro‑rata).
We are an equal opportunities employer.
M365 Cloud Engineer (Fixed Term) in Charlton employer: Papaya Global
Papaya Global is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to lead and mentor high-performing teams in the rapidly evolving B2B tech landscape. With a strong focus on professional growth, employees benefit from extensive training opportunities and the chance to work with cutting-edge AI technologies, all while contributing to a mission that transforms the payroll and payments industry globally. Located in a vibrant environment, Papaya Global offers a collaborative atmosphere where creativity and strategic thinking are encouraged, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Cloud Engineer (Fixed Term) in Charlton
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We think you need these skills to ace M365 Cloud Engineer (Fixed Term) in Charlton
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