Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, ensure quality products, and deliver top-notch customer service at Papa John's.
- Company: Join the vibrant team at Papa John's, where diversity fuels our success.
- Benefits: Flexible hours, fun work environment, and opportunities for growth in the pizza industry.
- Why this job: Be part of a team that values connection, integrity, and having fun while serving delicious pizza.
- Qualifications: Must be 18+, with previous restaurant experience preferred; passion for teamwork is essential.
- Other info: Great opportunity for career advancement in a dynamic and supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Shift Leader role at Papa John’s. What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavour to the Papa John’s team today!
Job Summary
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Duties And Responsibilities
- Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
- Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
- Consistently contributes to achieving the Company’s product goal.
- Commits to meeting the needs and expectations of the restaurant’s customers, minimises customer complaints and responds appropriately to customer needs.
- Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
- Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
- Ensures adequate shift coverage for restaurant.
- Provides immediate feedback and corrects problems when identified.
- Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labour costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
- Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilising the FOCUS System.
- Execute cash management duties.
- Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimise loss.
Education, Experience & Certifications
- High School diploma or GED preferred.
- Serv‑Safe/Local or State Food Service Certification preferred.
- Previous restaurant shift lead experience preferred.
- Successful and stable employment history.
- Must be 18 years of age or older.
- Must be able to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.
- Ability to successfully perform the job duties of all positions in the restaurant.
Functional Skills
- Planning & Prioritisation.
- Communicates Effectively.
- Process Improvement.
Our Values
- EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success.
- DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it’s difficult.
- PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first.
- INNOVATE TO WIN - We champion and challenge for a better way in all we do.
- HAVE FUN - We find joy, create meaningful impact and celebrate the journey together.
Our Core Competencies
- CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust and delivers excellence.
- RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious and persistent even in the face of challenges.
- CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo.
- BIASED FOR ACTION - We courageously lead, drive towards decisions and maintain agility to meet the demands of our dynamic industry.
- WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross‑functional capacity.
Papa John’s is an equal opportunity employer.
Shift Leader in Holloway employer: Papa Johns
Contact Detail:
Papa Johns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Holloway
✨Tip Number 1
Get to know the company culture! Before your interview, check out Papa John's social media and website. Understanding their values and what makes them tick will help you connect during the chat.
✨Tip Number 2
Practice your responses! Think about how your past experiences align with the Shift Leader role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show off your skills.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and presentable shows you care. It’s all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Shift Leader in Holloway
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for pizza shine through! Mention any previous experience in the food industry or how you enjoy working in a fast-paced environment. We want to see that you're excited about joining the Papa John's team!
Highlight Your Leadership Skills: As a Shift Leader, you'll be supervising others, so make sure to showcase any leadership experience you have. Talk about times you've successfully managed a team or resolved conflicts. We value those who can lead with positivity and effectiveness!
Be Authentic and Personable: We’re all about people first at Papa John's, so don’t be afraid to let your personality come through in your application. Share a bit about yourself and what makes you unique. We believe that diversity is our strength, so bring your flavour to the table!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures we get all the info we need to consider you for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Papa Johns
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Papa John's core values. They emphasise customer centricity, integrity, and teamwork. Be ready to share examples of how you've embodied these values in your previous roles.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll need to show that you can manage a team effectively. Prepare to discuss your past experiences in leading teams, resolving conflicts, and ensuring high-quality service. Think of specific situations where you made a positive impact.
✨Showcase Your Problem-Solving Abilities
Papa John's values continuous improvement and innovation. Be prepared to talk about challenges you've faced in previous jobs and how you approached solving them. Highlight any creative solutions you implemented that led to better outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This shows your interest in the role and the company. You might ask about the team dynamics, training opportunities, or how success is measured for a Shift Leader at Papa John's.
