At a Glance
- Tasks: Collaborate with franchisees to boost sales, customer satisfaction, and profitability.
- Company: Join a diverse team at Papa John's, where your uniqueness is valued.
- Benefits: Enjoy competitive pay, growth opportunities, and a fun work environment.
- Other info: Dynamic role with opportunities for career advancement in a beloved brand.
- Why this job: Make a real impact in the pizza industry while building strong relationships.
- Qualifications: Experience in business management and a passion for customer satisfaction.
The predicted salary is between 37800 - 46200 £ per year.
Diversity is our strength and competitive advantage. Bring your flavour to the Papa John's team today!
The Franchise Business Manager works cross-functionally with marketing, training and R&D/SCM to assist the international franchisees in designated regions (UK). Develops a good working relationship with each franchisee and works shoulder-to-shoulder with their organisation to build sales, customer satisfaction, market share, and profitability. Strengthens and protects the company’s brand and communicates the company’s culture and core values.
Provides assistance in:
- Sales growth
- New store development
- Inventory and quality control
- Store and market productivity and profitability
- Site selection
- Construction
- Equipment installation
- Store team member training
- Marketing
Duties and Responsibilities (other duties as assigned):
- Support the Business Director in increasing the market share and sales of assigned units/markets in accordance with good operations, business practices policies and procedures. This includes helping each franchisee establish individual, specific business plans and building and maintaining trusting and respectful relationships.
- Assist each franchisee to continuously improve customer satisfaction in each of the franchisee units to ensure the highest levels of product, service and image as defined by the company’s operations manual.
- Assist the franchisee in gaining access to the resources of the region and the corporation, and ensure follow up as needed.
- Track and analyse monthly P&Ls of all new franchisees for the first 12 months of operation with the finance team. Provide insights into how optimum profits are attained.
- Work with Finance to complete a financial review no later than 120 days after the franchisee begins business.
- Review the P&L and cash flow performance of all new franchisees to identify potential problems and recommend solutions.
- Discuss cash flow and break-even sales as they relate to the overall financial health of the franchisee.
- Evaluate the need for investment to maintain and improve customer satisfaction, market share and profitability.
- Evaluate cost-effectiveness of investments with the development team.
- Support the introduction of new products, procedures, equipment and any other corporate and regional programs.
- Attend franchise business meetings as needed.
- Support the Business Director in presenting the corporation’s perspective and evaluating the franchisees' strategies to improve sales and market share, profitability and financial stability, customer satisfaction, strategy planning by the operating partner, investment (three year plan), management depth and strength, people practices and any other business practices related to improving the business and/or expandability.
- Support the necessary pre-opening preparations to ensure a smooth and efficient unit opening consistent with Papa John’s customer satisfaction standards. This includes coordinating corporate and regional resources to ensure a successful opening and assisting the franchisee in initiating the necessary training and preparation to assure the highest level of Q.S.C. and customer satisfaction during the opening of the new unit.
- Assist and support the training of new franchisees. Advise regional team of any concern or additional training that would be required.
- Work with Quality Control Centers to provide quality products, assist with cost control, and compliance visits as required.
- Ensure the stores are inspected and in compliance with the company’s standards.
- Support the Business Director in reviewing and approving sites of new stores, as directed, and in coordination with the development department.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Franchise Business Manager employer: Papa Johns
At Papa John's, we celebrate diversity as our strength and competitive advantage, creating a vibrant work culture where every team member's unique contributions are valued. As an Engineering Maintenance Manager, you'll not only lead a talented team in a fast-paced manufacturing environment but also enjoy opportunities for professional growth through continuous improvement initiatives and hands-on leadership. With a commitment to safety, quality, and operational excellence, working here means being part of a dynamic team dedicated to delivering the best pizza experience while fostering a culture of accountability and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise Business Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Franchise Business Manager at Papa Johns!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Papa Johns or be willing to refer you for that Franchise Business Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Papa Johns who’s on the lookout for their next Franchise Business Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Franchise Business Manager role at Papa Johns!
We think you need these skills to ace Franchise Business Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Papa Johns. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Papa Johns
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Papa Johns. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
