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- Tasks: Lead shifts, ensure quality products, and deliver top-notch customer service.
- Company: Join the vibrant team at Papa John's, where diversity is our strength!
- Benefits: Flexible hours, fun work environment, and opportunities for growth.
- Why this job: Be part of a team that values connection, integrity, and having fun while working.
- Qualifications: Must be 18+, with previous restaurant experience preferred.
- Other info: Great opportunity to develop leadership skills in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Job Summary
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Duties And Responsibilities
- Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
- Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
- Consistently contributes to achieving the Company’s product goal.
- Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs.
- Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
- Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
- Ensures adequate shift coverage for restaurant.
- Provides immediate feedback and corrects problems when identified.
- Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
- Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.
- Execute cash management duties.
- Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Education, Experience & Certifications
- High School diploma or GED preferred
- Serv-Safe/Local or State Food Service Certification preferred
- Previous restaurant shift lead experience preferred
- Successful and stable employment history
- Must be 18 years of age or older
- Must be able to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
- Ability to successfully perform the job duties of all positions in the restaurant.
Functional Skills
- Planning & Prioritization
- Communicates Effectively
- Process Improvement
Our Values
- EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
- DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it’s difficult
- PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
- INNOVATE TO WIN - We champion and challenge for a better way in all we do
- HAVE FUN - We find joy, create meaningful impact and celebrate the journey together
Our Core Competencies
- CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
- RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
- CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
- BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
- WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity
Papa Johns is an equal opportunity employer. Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements.
If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Shift Leader in Evesham employer: Papa Johns
Contact Detail:
Papa Johns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Evesham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Papa John's social media and website. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice your leadership skills! As a Shift Leader, you'll need to show you can manage a team effectively. Think of examples from your past experiences where you led a team or solved a problem.
✨Tip Number 3
Be ready to talk about customer service! Papa John's is all about delivering great experiences. Prepare to share how you've handled customer complaints or gone above and beyond for customers in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Papa John's team. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Leader in Evesham
Some tips for your application 🫡
Show Your Unique Flavour: When applying, let your personality shine through! We want to see what makes you unique and how you can contribute to our diverse team. Don’t be shy – share your experiences and what you bring to the table!
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially in shift management or customer service. We love seeing how your skills align with our values and the role of Shift Leader.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of your fit for the role!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Papa Johns
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Papa John's core values. They emphasise customer centricity, integrity, and teamwork. Show how your personal values align with theirs, and be ready to share examples of how you've embodied these principles in your previous roles.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll need to showcase your leadership abilities. Prepare specific examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your experience in maintaining high standards of customer service and product quality, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle stressful situations. Think about times when you had to make quick decisions or adapt to unexpected changes during a shift. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Show Your Passion for Pizza!
Let your enthusiasm for the food industry shine through! Share why you love working in restaurants and what excites you about being part of the Papa John's team. A genuine passion for the brand and its products can set you apart from other candidates and demonstrate your commitment to delivering excellent customer experiences.
