At a Glance
- Tasks: Collaborate with franchisees to boost sales, customer satisfaction, and brand integrity.
- Company: Join a leading franchise brand committed to excellence and growth.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by helping franchisees thrive and succeed in their markets.
- Qualifications: Strong communication skills and a passion for business development.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 45000 - 60000 £ per year.
The Franchise Business Manager works cross-functionally with marketing, training and R&D/SCM to assist the international franchisees in designated regions (UK). Develops a good working relationship with each franchisee and works shoulder-to-shoulder with their organization to build sales, customer satisfaction, market share, and profitability. Strengthens and protects the company’s brand and communicates the company’s culture and core values.
Provides assistance in:
- Sales growth
- New store development
- Inventory and quality control
- Store and market productivity and profitability
- Site selection
- Construction
- Equipment installation
- Store team member training
- Marketing
Duties and Responsibilities (other duties as assigned):
- Support the Head of Corporate Franchising in increasing the market share and sales of assigned units/markets in accordance with good operations, business practices policies and procedures.
- Help each franchisee establish individual, specific business plans and build and maintain trusting and respectful relationships.
- Assist each franchisee to continuously improve customer satisfaction in each of the franchisee units to ensure the highest levels of product, service and image as defined by the company’s operations manual.
- Assist the franchisee in gaining access to the resources of the region and the corporation, and ensure follow-up as needed.
- Track and analyse monthly P&L of all new franchisees for the first 12 months of operation with the finance team.
- Provide insights into how optimum profits are attained.
- Work with Finance to complete a financial review no later than 120 days after the franchisee begins business.
- Review the P&L and cash flow performance of all new franchisees to identify potential problems and recommend solutions.
- Discuss cash flow and break-even sales as they relate to the overall financial health of the franchisee.
- Evaluate the need for investment to maintain and improve customer satisfaction, market share and profitability.
- Evaluate cost-effectiveness of investments with the development team.
- Support the introduction of new products, procedures, equipment and any other corporate and regional programs.
- Attend franchise business meetings as needed.
- Support the Head of Corporate Franchising in presenting the corporation’s perspective and evaluating the franchisee’s strategies to improve sales and market share, profitability and financial stability, customer satisfaction, strategy planning by the operating partner, investment (three year plan), management depth and strength, people practices and any other business practices related to improving the business and/or expandability.
- Support the necessary pre-opening preparations to ensure a smooth and efficient unit opening consistent with Papa John’s customer satisfaction standards.
- Coordinate corporate and regional resources to ensure a successful opening and assist the franchisee in initiating the necessary training and preparation to assure the highest level of Q.S.C. and customer satisfaction during the opening of the new unit.
- Assist and support the training of new franchisees.
- Advise regional team of any concern or additional training that would be required.
- Work with Quality Control Centers to provide quality products, assist with cost control, and compliance visits as required.
- Ensure the stores are inspected and in compliance with the company’s standards.
- Support the Head of Corporate Franchising in reviewing and approving sites of new stores, as directed, and in coordination with the development department.
UK Franchise Business Manager in Milton Keynes employer: Papa John's International , Inc.
Contact Detail:
Papa John's International , Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Franchise Business Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that Franchise Business Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in sales growth and customer satisfaction. Use real examples to demonstrate how you've helped businesses thrive.
✨Tip Number 3
Research is key! Before any interview, dive deep into the company’s culture and values. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace UK Franchise Business Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Franchise Business Manager role. Highlight relevant experience in sales growth, customer satisfaction, and franchise management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've built relationships and improved profitability in previous roles. We love a good story!
Showcase Your Team Spirit: Since this role involves working closely with franchisees and cross-functional teams, make sure to highlight your collaborative skills. We value teamwork, so let us know how you’ve successfully worked shoulder-to-shoulder with others.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Papa John's International , Inc.
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their brand values, culture, and recent developments in the franchise sector. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Prepare Specific Examples
Think of specific instances from your past experiences where you've successfully built relationships, improved customer satisfaction, or driven sales growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see how you can add value.
✨Show Your Analytical Skills
Since the role involves tracking P&L and analysing financial performance, be ready to discuss your experience with financial metrics. Bring examples of how you've used data to make informed decisions or improve profitability in previous roles. This will demonstrate your capability to handle the financial aspects of the position.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their approach to franchisee support, how they measure success, or what challenges they foresee in the market. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.