Site Operations Manager in Blackburn

Location - Preston

Due to internal moves, an exciting opportunity has arisen for an experienced Site Manager to join our Preston Clinical Research Site. Reporting to the Site Operations Director, you will be responsible for the Clinical Research Site (CRS) in Preston, with full accountability for all aspects of quality, delivery, optimisation, employee and financial targets.

Panthera is an independent Site Management Organisation helping pharmaceutical and contract research organisations find the right patient, for the right trial, at the right time. The Panthera team is run by a world-class team of experts with more than a hundred years of clinical research experience. We put the patient at the heart of everything we do to ensure the best experience and environment for volunteers and participants, accelerating clinical breakthrough for our customers, our patients, and for future generations.

Job Summary

The post holder will be responsible for the Clinical Research Site strategy and development, maximising site growth opportunities, ensuring all Clinical Research Site (CRS) KPIs and associated commercial objectives are met. The post holder will be accountable for ensuring that the CRS is a welcoming environment for our patients, ensuring they are always treated with dignity, privacy and safety as our number one priority. The normal working hours for the post are Monday to Friday, 8:30am - 4:30pm.

Key Responsibilities

• Forecast and manage resource requirements for the Site in accordance with Panthera business plans to ensure that commercial targets and site objectives are met.
• Engage in operational support & collaboration across other Panthera CRS’s, to ensure consistency in operational and quality standards.
• Ensure overall compliance with company quality framework (SOP’s), legislation, guidelines and ICH GCP standards.
• Performance management & leadership – performance reviews and objectives to be set at regular intervals to ensure realistic targets and performance expectations are achieved. Responsible for a team of up to 10 FTE, reviewing performance and development, coaching and developing training plans where required.
• Ensure that all clinical and personal training objectives are met.
• Meet Sponsor quality objectives ensuring effective and efficient processes, procedures and documentation are in place to aid delivery and meet customer requirements.
• Building relationships with vendors, ensuring that relevant service agreements, confidentiality agreements are in place, and best value for services are always considered without compromising on quality.
• Business development & growth – promoting Panthera through marketing & brand awareness opportunities/events.

Ideal Candidate

Excellent people skills, strong people management experience supported by your ability to motivate and cross functional teams. You will have a track record of successful engagement with staff, stakeholders, maintaining customer/patient engagement at all times. Working well under pressure from your own initiative, you will be confident to implement operational changes as required. Ability to successfully manage and deliver multiple projects and improvements through change management/team engagement. An approachable, enthusiastic individual paired with an infectious attitude and passion to truly make a difference.

Salary & Benefits Package

From £60,000, 25 days annual leave plus bank holidays, life insurance, 3x annual salary, employee healthcare cash plan programme, employee Assistant Programme, enhanced sickness and family friendly policies.

Interested? Come and join our journey!

Panthera Biopartners is an equal opportunity employer. Panthera will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. Panthera only employs individuals with the right to work in the country where the role is advertised.