VP, Office of Chief Information Officer in London

Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co‑investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures.

Purpose of the Position

We are seeking a Vice President & Business Manager to serve as a strategic partner to the Chief Information Officer (CIO) who helps lead and orchestrate the firm’s Operating Platform across Core Portfolio Management, Data Operations & Portfolio Analytics, Technology & Change departments. The role shapes and drives the firm’s multi‑year platform innovation strategy, facilitates the portfolio of change initiatives, and ensures effective governance and execution of the firm’s operating model. The Vice President & Business Manager coordinates senior stakeholder engagement, drives partnership across the Operating Platform leadership team, prepares high-quality executive materials for internal and external audiences, oversees key KPIs and risks, and leads special projects, while helping build the organisational culture needed for platform innovation.

Key Responsibilities

• Strategic Partner to the Chief Information Officer: Act as a trusted advisor and sounding board to the Chief Information Officer on strategy, priorities and key decisions that need to be made across the Operating Platform. Shape and maintain the Operating Platform’s multi‑year strategy and roadmap, ensuring alignment with the firm’s overall business strategy. Prepare briefing packs, decision papers and recommendations for Executive Committee, Operating Committee, Board and key governance forums.
• Planning, Prioritisation & Governance: Lead annual and quarterly planning processes for the Operating Platform (OKRs, KPIs, budget and headcount planning). Support prioritisation of initiatives across Technology, Change, Data & Analytics and Core Portfolio Management, balancing capacity, risk and value. Design and manage governance routines (steering committees, portfolio boards, risk forums), ensuring effective decision‑making and clear accountability.
• Executive Communications & Stakeholder Management: Create clear, compelling materials for internal and external audiences (ExCo, Board, Limited Partners, General Partners, regulators, auditors and conferences). Coordinate Chief Information Officer communications, including town halls, leadership offsites, newsletters and key announcements. Build strong relationships with senior stakeholders across the Operating Platform, Investments, Investor Relations & Other Corporate Functions (Finance, Risk & Compliance, HR).
• Operating Rhythm & Leadership Team Support: Establish and facilitate the Operating Platform leadership team rhythm (meetings, offsites, workshops), ensuring agendas are focused and outcomes actionable. Drive follow‑up on key actions, decisions and commitments from leadership forums. Support organisational design, role clarity and ways‑of‑working for teams within Technology, Change, Data & Analytics and Core Portfolio Management.
• Data‑Driven Decision Making & Performance Management: Define and track key performance metrics for the Operating Platform (e.g. delivery performance, service stability, risk indicators, data quality). Produce management information and dashboards that provide insight on performance, risk and capacity, and support evidence‑based decisions. Support the Chief Information Officer in ensuring regulatory, security and operational risk requirements are embedded in plans and execution.
• Change Portfolio Management: Partner closely with the Change team, ensuring dependencies, risks and benefits are understood and managed by all stakeholders. Partner with project/programme managers to ensure escalated issues are being actioned by leadership teams.
• People, Culture & Talent Initiatives: Partner with HR and Operating Platform leaders on talent, succession, engagement and capability‑building initiatives. Help drive a culture of collaboration, accountability, continuous improvement and client‑centricity across the Operating Platform.
• Special Projects & Ad‑Hoc Initiatives: Lead or coordinate high‑priority, cross‑functional projects on behalf of the Chief Information Officer (e.g. operating model changes, vendor strategy, major platform implementations). Conduct targeted research, benchmarking and options analysis to support strategic decisions.

Knowledge and Experience Required

• Leadership, Judgement & Personal Attributes: High degree of discretion, integrity and sound judgement, with experience handling sensitive and confidential information. Resilient, proactive and comfortable working in a fast‑paced, evolving environment. Collaborative, low‑ego style with the confidence to challenge constructively and offer honest feedback. Self‑starter who takes ownership, anticipates needs and drives initiatives through to completion.
• Industry & Functional Background: Significant experience in investment management with familiarity of private markets investing. Strong understanding of: Investment Operations, Data & Analytics, Private Markets Technology and Change & Transformation best practices. Prior experience in a Chief of Staff role or as a manager in a Strategy or Change/Transformation department or as a manager within a consulting firm supporting C‑level or function‑head executives.
• Strategy, Change & Execution: Demonstrated track record of shaping and delivering complex, cross‑functional initiatives. Experience with strategic planning, change management and benefits realisation in a multi‑stakeholder environment. Familiarity with modern delivery approaches (e.g. Agile/iterative delivery, product operating models) and how they intersect with traditional project governance.
• Data & Technology Literacy: Comfortable engaging on topics such as enterprise technology platforms, agentic AI workflows, data architecture, analytical content creation, and operating models for private markets investment businesses. Ability to interpret and challenge technology, data and change proposals, risks and business cases. Strong analytical skills, able to interpret data.
• Stakeholder Management & Communication: Demonstrated high emotional intelligence, with the ability to navigate complex interpersonal dynamics and build strong, trust‑based relationships across all levels. Strong influencing skills, with the ability to navigate competing priorities and facilitate effective decision‑making. Exceptional listener with the ability to distil insights and move work forward even when information is limited or ambiguous. Exceptional written and verbal communication skills; able to distil complex topics into concise, executive‑ready materials. Experience preparing papers and packs for executive committees, boards or regulatory bodies.
• Organisation, Governance & Delivery Discipline: Strong experience establishing and running governance forums, operating rhythms and decision‑making structures. Excellent organisational skills with the ability to manage multiple parallel priorities, often under tight timelines. High attention to detail combined with the ability to see the bigger picture.

This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job‑related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you’re excited about this role but your past experience doesn’t perfectly align we’d still encourage you to apply.