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For Companies At a Glance
- Tasks: Drive growth by generating leads and engaging with strategic CX customers.
- Company: Join Zoom, a leader in communication solutions with a vibrant team culture.
- Benefits: Enjoy a variety of perks for your physical, mental, and financial well-being.
- Why this job: Make an impact in the UK Public Sector while developing your career in tech.
- Qualifications: Experience in SaaS or customer experience solutions and strong communication skills.
- Other info: Flexible hybrid work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
As a ZCX Business Development Representative, you'll proactively generate pipeline and drive growth across UK Public Sector target prospects. You'll focus on strategic CX customers—existing Zoom accounts with no CX penetration and/or net-new organizations. You'll combine prospecting and outreach with strategic go-to-market execution. Work across Zoom's partner ecosystem, CX marketing, and sales teams to accelerate pipeline creation and sales velocity. This role requires exceptional communication skills, persistence, and strong prospect qualification abilities.
About the Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they expand Zoom's global presence. They help businesses harness the full potential of virtual collaboration.
What we’re looking for:
- Have experience in SaaS, contact centre, AI-driven, or customer experience solutions
- Demonstrate proven ability to prospect, generate pipeline, and accelerate deals
- Possess knowledge of UK Public Sector
- Have a strong track record of working with partners to deliver joint GTM initiatives
- Possess excellent communication skills with a consultative, customer-first approach
- Bring passion for customer experience, AI, and building strong business relationships
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
Strategic CX Business Development Representative employer: Pantera Capital
Contact Detail:
Pantera Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CX Business Development Representative
✨Tip Number 1
Get to know the company inside out! Research Zoom's products and their impact on customer experience. This will help you tailor your conversations and show genuine interest during networking or interviews.
✨Tip Number 2
Leverage your network! Reach out to current or former Zoom employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the sales team.
✨Tip Number 3
Practice your pitch! Prepare a concise and compelling introduction about yourself that highlights your experience in SaaS and customer experience solutions. This will come in handy during networking events or interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Zoom family!
We think you need these skills to ace Strategic CX Business Development Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Strategic CX Business Development Representative. Highlight your experience in SaaS and customer experience solutions, and don’t forget to showcase any relevant achievements that demonstrate your ability to generate pipeline and accelerate deals.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer experience and AI. Share specific examples of how you've successfully worked with partners to deliver joint go-to-market initiatives, and explain why you’re excited about the opportunity at Zoom.
Showcase Your Communication Skills: Since this role requires exceptional communication skills, make sure your written application reflects that. Keep your language clear and concise, and ensure there are no typos or grammatical errors. This is your first impression, so let your communication skills shine!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our amazing company culture!
How to prepare for a job interview at Pantera Capital
✨Know Your CX Stuff
Make sure you brush up on customer experience (CX) concepts and how they apply to the UK Public Sector. Familiarise yourself with Zoom's products and how they can enhance communication solutions for clients. This will show your passion and understanding of the role.
✨Showcase Your Prospecting Skills
Prepare examples of how you've successfully generated pipeline and accelerated deals in previous roles. Be ready to discuss specific strategies you used and the results you achieved. This will demonstrate your ability to drive growth effectively.
✨Communicate Like a Pro
Since this role requires exceptional communication skills, practice articulating your thoughts clearly and confidently. Use a consultative approach in your responses, showing that you prioritise the customer's needs and can build strong relationships.
✨Understand the Partner Ecosystem
Research Zoom's partner ecosystem and think about how you can leverage these partnerships to create joint go-to-market initiatives. Being able to discuss potential collaborations will highlight your strategic thinking and readiness to work within a team.
