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For Companies At a Glance
- Tasks: Drive operational excellence and strategic alignment across our EMEA partner ecosystem.
- Company: Join Zoom, a leader in collaboration technology helping people connect and work better together.
- Benefits: Enjoy a hybrid work model, wellness perks, and a supportive workplace culture.
- Why this job: Shape regional strategies and influence partner success in a fast-paced, growth-focused environment.
- Qualifications: Bachelor's degree and 6+ years in sales operations; CRM and data analytics expertise required.
- Other info: We value diversity and support candidates throughout the hiring process.
The predicted salary is between 43200 - 72000 £ per year.
What you can expect
We are looking for a Channel Field Sales Operations to join our Channel Center of Excellence team. This role is focused on driving operational excellence and strategic alignment across our EMEA partner ecosystem. This position supports the channel sales organization by optimizing planning, forecasting, and execution to improve sales productivity and partner success.
About the Team
You’ll collaborate with regional and global stakeholders to ensure our go-to-market strategy resonates across diverse markets, delivering meaningful impact and measurable growth. In this role, you’ll have the chance to influence regional strategy and shape scalable solutions that help our channel partners thrive across EMEA.
Responsibilities
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Partnering with EMEA sales leadership to shape and implement regional strategies that improve sales effectiveness through channel partners.
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Analyzing sales metrics such as pipeline growth, win/loss rates, and sales cycle to uncover trends, risks and opportunities across countries and partner types.
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Delivering actionable and accurate sales reporting that provides insights, highlights gaps, and recommends solutions.
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Improving productivity by streamlining sales processes while evaluating regional tools and platforms to support operational scalability.
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Leveraging data to identify performance bottlenecks and drive continuous improvement across channel processes.
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Designing and implementing effective territory models and quota frameworks tailored to regional market dynamics and partner landscapes.
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Supporting sales incentive (SPIFF) programs through performance tracking, reporting, and internal communication to ensure program success.
What we’re looking for
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Have Bachelor’s degree in Business Administration, Finance or a relevant field
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6+ years of experience in sales operations within a high-growth technology company
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Have good expertise in CRM systems (e.g. Salesforce) and data analytics platforms (e.g. Tableau)
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Have good experience supporting or working within EMEA markets, with an understanding of regional business nuances, partner ecosystems, and compliance requirements.
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Have good analytical and problem-solving skills with a demonstrated ability to use data for strategic decision-making.
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Possess excellent communication skills to collaborate with sales teams and provide actionable insights.
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Have good experience working effectively across cultures, time zones and functions in a matrixed global organization.
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Have good project management skills; able to independently scope, prioritize and execute high-impact initiatives.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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Channel Field Sales Operations employer: Pantera Capital
Contact Detail:
Pantera Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Field Sales Operations
✨Tip Number 1
Familiarise yourself with the EMEA market dynamics and partner ecosystems. Understanding the regional nuances will help you demonstrate your ability to align strategies effectively during interviews.
✨Tip Number 2
Brush up on your CRM and data analytics skills, particularly with tools like Salesforce and Tableau. Being able to discuss how you've used these tools to drive sales productivity will set you apart.
✨Tip Number 3
Prepare examples of how you've improved sales processes in previous roles. Highlighting specific instances where you've streamlined operations or enhanced reporting can showcase your problem-solving skills.
✨Tip Number 4
Practice your communication skills, especially in a cross-cultural context. Be ready to discuss how you've collaborated with diverse teams and stakeholders to achieve common goals.
We think you need these skills to ace Channel Field Sales Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, particularly within high-growth technology companies. Emphasise your expertise with CRM systems and data analytics platforms, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of EMEA markets and how your analytical skills can drive strategic decision-making. Mention specific examples of how you've improved sales processes or supported channel partners in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this position, consider including examples of successful collaborations with sales teams or stakeholders. Highlight any experience you have working across cultures and time zones.
Highlight Project Management Experience: Detail your project management skills by providing examples of high-impact initiatives you've scoped, prioritised, and executed. This will show your ability to manage multiple tasks effectively in a fast-paced environment.
How to prepare for a job interview at Pantera Capital
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Channel Field Sales Operations role. Familiarise yourself with the responsibilities such as optimising planning, forecasting, and execution to improve sales productivity. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Analytical Skills
Since the role involves analysing sales metrics and leveraging data for decision-making, be prepared to discuss specific examples where you've used data analytics to drive improvements in sales processes or outcomes. Highlight your experience with CRM systems like Salesforce and data platforms like Tableau.
✨Demonstrate Cultural Awareness
Given the EMEA focus, it's crucial to show that you understand regional business nuances and partner ecosystems. Be ready to discuss your experience working across different cultures and time zones, and how this has shaped your approach to collaboration and strategy.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and project management skills. Prepare scenarios where you've successfully scoped, prioritised, and executed high-impact initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.