At a Glance
- Tasks: Drive AI platform adoption and partner with sales teams to transform customer workflows.
- Company: Join Zoom, a leader in collaboration technology with a focus on innovation.
- Benefits: Enjoy a supportive culture with perks for physical, mental, and financial well-being.
- Other info: Flexible hybrid work environment with opportunities for career growth.
- Why this job: Make an impact by helping businesses unlock the potential of AI solutions.
- Qualifications: 2-4 years in technical pre-sales or AI consulting; strong understanding of GenAI.
The predicted salary is between 36000 - 60000 £ per year.
Zoom is offering a unique UK-based opportunity for a Senior AI Sales Specialist to drive adoption of our AI platform, including AI Companion and Custom AI Companion. In this role, you’ll partner with sales teams to demonstrate how AI transforms customer workflows, focusing on pre-sales strategy and internal support across enterprise, government, and commercial sectors.
The Zoom AI Sales & Strategy team is a driving force behind the company’s growth and innovation. Focused on delivering cutting-edge AI solutions across industries, the team partners closely with clients around the world to solve complex business challenges. Through strategic alliances and a deeply customer-centric approach, they play a critical role in expanding Zoom’s global reach and helping organizations unlock the full potential of AI.
Responsibilities
- Driving Adoption & Monetization: Influence qualified pipeline and bookings for Custom AI Companion and vertical AI products (Sales, HR, etc.).
- Crafting persuasive implementation proposals—mapping current processes, designing AI-augmented flows across Zoom and the customer’s tech stack (i.e. Salesforce/Jira/ServiceNow) and defining data integration, and governance steps to make them real—using Zoom as the orchestrator and participating in agentic orchestration.
- Partnering with Account Executives and Solution Engineers to spot high-value AI workflows in IT, CX, Ops, and beyond.
- Running customer workshops, POVs/POCs, and executive sessions that turn interest into committed projects.
- Explaining Zoom’s AI strategy, agentic framework, and RAG-based search to customers and internal field teams.
- Collaborating on the creation of presentations, industry-specific guides, and communication materials that emphasize outcomes rather than product attributes.
- Providing structured feedback to Product/Engineering on feature gaps, integration needs, and market signals.
What we’re looking for
- 2-4+ years in technical pre-sales, solutions engineering, or AI consulting with enterprise customers (approximately 8 years total).
- Have a good understanding of GenAI (LLMs, RAG, agentic AI) and how to embed AI in business workflows.
- Have good prompt engineering skills and knowledge. Understanding how different frontier models behave including Gemini, OpenAI, Anthropic, NVidia, Meta.
- Market and commercial awareness of AI Knowledge Management systems (i.e. Glean, AmazonQ, Microsoft, Coveo).
- Demonstrate expertise in creating and describing solution architectures integrating APIs, SDKs, and external systems, including MCP and A2A platforms.
- Deliver presentations and facilitate discussions to simplify complex technology concepts for senior business and IT professionals effectively.
- Demonstrate collaboration with sales, marketing, and product teams; excel in guiding initiatives through influence effectively.
- Include practical experience in prototyping using tools such as Python and Cursor.
- Demonstrate knowledge of Salesforce, ServiceNow, Jira, and cloud-based AI services.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
AI Sales Specialist employer: Pantera Capital
Zoom is an exceptional employer, offering a dynamic and collaborative work environment where innovation thrives. As a Senior AI Sales Specialist, you'll benefit from a robust support system, comprehensive wellness programmes, and ample opportunities for professional growth within a company that values employee happiness and work-life balance. With a commitment to empowering its workforce and fostering a culture of inclusivity, Zoom stands out as a place where you can truly make an impact while advancing your career in the rapidly evolving AI landscape.
StudySmarter Expert Advice🤫
We think this is how you could land AI Sales Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at Zoom or in the AI sales space on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like the AI Sales Specialist.
✨Tip Number 2
Prepare for those interviews by practising your pitch. You’ll want to showcase your understanding of AI and how it can transform customer workflows. Make sure you can explain complex concepts simply—think of it as storytelling!
✨Tip Number 3
Don’t just wait for job openings—create your own opportunities! Attend industry events, webinars, or workshops related to AI and sales. This will not only expand your knowledge but also help you meet potential employers.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your skills in AI and pre-sales strategy, making you stand out from the crowd.
We think you need these skills to ace AI Sales Specialist
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI shine through! We want to see how you can drive adoption of our AI platform and how you've done it in the past. Share specific examples that highlight your experience with AI solutions.
Tailor Your Application:Make sure to customise your application to fit the role of AI Sales Specialist. Highlight your technical pre-sales experience and any relevant projects you've worked on. We love seeing how your skills align with what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to explain your experience and how it relates to the responsibilities listed in the job description. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pantera Capital
✨Know Your AI Stuff
Make sure you brush up on your knowledge of GenAI, LLMs, and how to embed AI in business workflows. Be ready to discuss specific examples of how you've used these technologies in past roles, as this will show your expertise and understanding of the field.
✨Craft Compelling Proposals
Prepare to demonstrate your ability to create persuasive implementation proposals. Think about how you can map current processes and design AI-augmented flows that integrate with tools like Salesforce or Jira. Having a few examples ready will help you stand out.
✨Practice Your Presentation Skills
Since you'll be delivering presentations and facilitating discussions, practice simplifying complex technology concepts. Tailor your explanations to suit senior business and IT professionals, ensuring they grasp the value of AI solutions without getting lost in jargon.
✨Collaborate and Influence
Showcase your experience in collaborating with sales, marketing, and product teams. Be prepared to discuss how you've guided initiatives through influence, as this role requires strong partnership skills. Think of specific instances where your collaboration led to successful outcomes.