At a Glance
- Tasks: Manage global accounts, build relationships, and drive upsells and renewals.
- Company: Join Panorays, a leader in reducing supply chain cyber risk.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborative culture with a focus on continuous improvement and customer success.
- Why this job: Make a real impact by helping businesses thrive securely in a digital world.
- Qualifications: 4+ years in account management, strong relationship skills, and problem-solving mindset.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Panorays is a company dedicated to reducing supply chain cyber risk so companies worldwide can quickly and securely do business together. We provide a comprehensive third-party cybersecurity solution that creates a new business world where cybersecurity isn’t just a necessary business cost but an integral driver of growth. With Panorays, our customers’ defenses constantly evolve with their risk landscape, enabling companies to scale confidently with a solution that grows as they do.
We are looking for a talented, highly motivated Account Manager (AM) to manage our global European accounts. This role focuses on owning and nurturing relationships with decision-makers, driving upsells and expansions, and ensuring seamless renewals across a diverse and dynamic customer base worldwide.
This position requires strong relationship-management skills and commercial acumen to help customers realize the full value of Panorays. The AM will report directly to the Director of Account Management.
- Build and nurture strong relationships with decision-makers across accounts, addressing risks proactively to ensure satisfaction and retention.
- Identify upsell and expansion opportunities, drive renewals, and negotiate contracts to secure long-term partnerships.
- Partner with Customer Success Managers (CSMs) to resolve challenges, translate customer insights into actions, and deliver value-driven solutions.
- Advocate for customer needs internally, ensuring alignment across teams and continuous improvement of the customer experience.
- Prepare and lead account reviews and presentations, demonstrating business value and strategizing future initiatives.
Requirements:
- 4+ years of experience in account management or a related role in a B2B enterprise or mid-market SaaS environment.
- Familiarity with third-party risk management, cybersecurity, or GRC is a plus.
- Proficiency in tools like Salesforce, Gong, LinkedIn Sales Navigator, and other CRM and sales enablement tools.
- Strong interpersonal and relationship-building skills, with a proven ability to manage multiple customer accounts.
- Relationship Builder – You enjoy engaging with customers, understanding their needs, and fostering long-term partnerships.
- Problem Solver – You proactively identify challenges and find creative ways to resolve them.
- Strong Communicator – You excel in presenting ideas, leading account reviews, and engaging with senior stakeholders.
Manager, Account Executive employer: Panorays
At Panorays, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through continuous learning opportunities and collaborative projects, particularly in our vibrant location that encourages innovation and creativity. Join us to be part of a team that values your contributions and supports your professional journey while making a meaningful impact in the B2B marketing landscape.
