At a Glance
- Tasks: Join our team as a Technical Repair Engineer, ensuring customers receive timely service and repairs.
- Company: British Gas is revolutionizing energy with a commitment to sustainability and community impact.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Be part of a mission-driven team focused on creating a greener future and enhancing customer experiences.
- Qualifications: Must have ACS qualifications, plumbing or heating experience, and strong customer service skills.
- Other info: We prioritize your growth and well-being, making this more than just a job.
The predicted salary is between 34700 - 58000 £ per year.
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it. We’re the household heroes powering 1 in 3 homes in the UK – but supplying energy is just part of what we do. We’re making the UK’s homes greener and more energy efficient, together with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier to reduce your home’s carbon-footprint. And with our Peak Save programme, we’re actively rewarding better energy use too.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas’ Service Promise of same day fix for our customers. Base Salary is £43,733 with uncapped OTE – £50,400 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here’s what we’re looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Technical Repair Engineer employer: Panoramic Power
Contact Detail:
Panoramic Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Make sure to highlight your experience with various boilers and central heating systems during the interview. This is crucial as they are looking for someone who can handle a range of challenges in the field.
✨Tip Number 2
Demonstrate your commitment to outstanding customer service. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction, as this aligns with British Gas' Service Promise.
✨Tip Number 3
Familiarize yourself with British Gas' sustainability initiatives and be prepared to discuss how your role as a Technical Repair Engineer contributes to a greener future. Showing passion for their mission can set you apart.
✨Tip Number 4
Network with current or former employees of British Gas if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the recruitment process.
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Technical Repair Engineer position. Understand the key responsibilities and required qualifications, such as ACS qualifications and experience with various heating systems.
Highlight Relevant Experience: In your application, emphasize your experience in fault finding and diagnosis, as well as any specific work you've done with boilers and central heating systems. Use concrete examples to demonstrate your skills.
Showcase Customer Focus: Since providing outstanding customer experience is a priority, include examples of how you've successfully interacted with customers in previous roles. Highlight your dedication to ensuring customer satisfaction.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the values and mission of British Gas. Mention your passion for sustainability and how you align with their commitment to creating a greener future.
How to prepare for a job interview at Panoramic Power
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainability and how it aligns with the company's mission. Share any personal experiences or projects that demonstrate your commitment to a greener future.
✨Highlight Your Technical Expertise
Be prepared to discuss your experience with various boilers and central heating systems. Provide specific examples of fault finding and diagnosis, showcasing your electrical knowledge and problem-solving skills.
✨Emphasize Customer Experience
Since providing outstanding customer service is a priority, share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to communicate effectively and build rapport.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, support systems, and growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.