At a Glance
- Tasks: Support the Building Control team with efficient administration and customer service.
- Company: Join a Local Authority committed to community development and support.
- Benefits: Enjoy a competitive salary of £32,000 and fully remote work.
- Other info: This role offers excellent career growth opportunities and a chance to work with diverse stakeholders.
- Why this job: Make a difference in your community while developing your skills in a dynamic environment.
- Qualifications: Experience in technical support or administration within Building Control is essential.
The predicted salary is between 32000 - 32000 € per year.
Panoramic Associates is currently working with a Local Authority to facilitate the appointment of a Technical Support Officer to support the Building Control service. This is an excellent opportunity for an experienced administrator/support professional with Building Control knowledge to join a busy, customer-facing team and help ensure applications, enquiries and case administration are managed efficiently and compliantly.
Responsibilities of the Role:
- Providing technical/business support to the Building Control team, ensuring efficient day-to-day administration of the service.
- Logging, processing and administering Building Control applications, notices and related documentation.
- Managing the Building Control inbox and responding to customer, contractor and stakeholder enquiries in a professional and timely manner.
- Supporting the scheduling and coordination of inspections, meetings and site visits, ensuring accurate records are maintained.
- Updating internal systems/CRM and maintaining accurate case files, correspondence, and compliance records.
- Liaising with internal departments and external partners (residents, agents, contractors, developers) to obtain information and resolve queries.
- Assisting with the production of completion documentation and general service reporting where required.
To be successful in the role you will have:
- Experience in a technical support/administration role within Building Control (or a closely related regulatory/technical environment).
- Strong knowledge of Building Control processes, documentation, and customer service standards.
- Confidence managing high volumes of enquiries, prioritising workload and working to deadlines.
- Strong attention to detail and experience maintaining accurate records and case notes on internal systems.
- Excellent communication skills (written and verbal) and the ability to liaise with a wide range of stakeholders.
This is a permanent position offering £32,000 per annum and is fully remote. Interviews will be taking place in the next couple of weeks. If you are interested in knowing more, apply today or contact Rashani Johnson @ Panoramic Associates.
Technical Support Officer in Slough employer: Panoramic Associates
Panoramic Associates is an exceptional employer, offering a fully remote position as a Technical Support Officer with a competitive salary of £32,000 per annum. The company fosters a supportive work culture that prioritises employee growth and development, providing opportunities to enhance your skills within a dynamic Building Control team while ensuring a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer in Slough
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to their Building Control services. This will help you tailor your responses during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a variety of stakeholders, it’s crucial to articulate your thoughts clearly. Try mock interviews with friends or use online platforms to refine your approach.
✨Tip Number 3
Showcase your organisational skills! Prepare examples of how you've managed high volumes of enquiries or maintained accurate records in previous roles. This will demonstrate your ability to handle the demands of the Technical Support Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Support Officer in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in technical support and administration, especially within Building Control. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Support Officer role. We love seeing enthusiasm and a clear understanding of the Building Control processes, so let your personality come through.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. We appreciate clarity and professionalism, so keep your language straightforward and engaging.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Panoramic Associates
✨Know Your Building Control Basics
Make sure you brush up on your knowledge of Building Control processes and documentation. Being able to discuss these confidently will show that you understand the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've handled enquiries or resolved issues in the past. Highlighting your communication skills will be key to impressing the interviewers.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage high volumes of work and prioritise tasks. Share specific strategies or tools you use to stay organised, as this will resonate well with the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face, or how success is measured in the role. This shows your genuine interest and helps you assess if it's the right fit for you.
