At a Glance
- Tasks: Lead SAP support, manage incidents, and ensure service quality for stakeholders.
- Company: Public Sector organisation focused on stable SAP service management.
- Benefits: Competitive daily rate, potential contract extensions, and impactful work.
- Other info: Opportunity for long-term engagement with a focus on stability and service excellence.
- Why this job: Make a difference in a legacy SAP environment while enhancing your leadership skills.
- Qualifications: Proven SAP support experience and strong stakeholder management abilities.
Panoramic Associates are supporting a Public Sector organisation in their search for an experienced SAP Manager to take ownership of day to day SAP service within the organisation on an initial 3-6 month contract with likely extensions to run for the 12 month period. It's a legacy SAP environment.
The immediate priority over the next 12 months is to keep the platform stable and well supported/managed while providing confident technical oversight and calm, effective expectation management across the different stakeholders.
- Oversee incident/problem management
- Vendor performance
- Stakeholder engagement
- Internal support team management
Key focus:
- BAU SAP support leadership stability
- Service quality
- Clear stakeholder communication
Hands-on SAP support understanding, enough technical depth to 'go into the system', interrogate issues, and challenge/guide the right fixes.
Supplier + internal team management: manage the support contract and coordinate effective delivery.
Stakeholder satisfaction through communication: proactive updates, expectation setting, and relationship-building.
SAP Technical Lead employer: Panoramic Associates
As a leading employer in the public sector, we offer a dynamic work environment where your expertise as an SAP Technical Lead will be valued and impactful. Our commitment to employee growth is reflected in our supportive culture, which encourages continuous learning and collaboration with senior stakeholders. With competitive daily rates and the opportunity to work on a critical legacy SAP platform, you will play a key role in ensuring service stability while enjoying the benefits of a flexible contract and potential for extension.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Technical Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the SAP world and let them know you're on the lookout for opportunities. Sometimes, the best jobs aren't even advertised, so don't be shy about asking around.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can confidently discuss your hands-on SAP support experience and how you've managed stakeholder expectations in the past. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience in managing teams and vendor performance. They’ll want to see that you can keep things stable and well-supported.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by the right people in the industry.
We think you need these skills to ace SAP Technical Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SAP Technical Lead role. Highlight your experience in managing SAP environments and your hands-on support knowledge. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with stakeholder engagement and incident management, and show us your passion for SAP support.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application reflects your ability to engage with stakeholders effectively. Use examples from your past experiences where you’ve successfully managed expectations and built relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Panoramic Associates
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge, especially in areas related to legacy systems. Be prepared to discuss specific incidents you've managed and how you approached problem-solving in those situations.
✨Showcase Your Leadership Skills
Since the role involves overseeing a support team and managing stakeholders, be ready to share examples of how you've successfully led teams in the past. Highlight your experience in expectation management and how you've built relationships with both internal and external partners.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, especially when discussing technical issues. Use examples to demonstrate how you've kept stakeholders informed and engaged in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to incident management or vendor performance. Think through your approach to these scenarios beforehand, focusing on how you'd maintain service quality and stakeholder satisfaction.
