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- Tasks: Provide essential support to the Building Control team and manage customer enquiries.
- Company: Join a Local Authority committed to efficient service delivery.
- Benefits: Fully remote role with a competitive salary of £32,000 per annum.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a difference in your community while developing your administrative skills.
- Qualifications: Experience in administration and knowledge of Building Control is preferred.
The predicted salary is between 32000 - 32000 £ per year.
Fully Remote
£32,000 per annum
Panoramic Associates is currently working with a Local Authority to facilitate the appointment of a Technical Support Officer to support the Building Control service. This is an excellent opportunity for an experienced administrator/support professional with Building Control knowledge to join a busy, customer-facing team and help ensure applications, enquiries and case administration are managed efficiently and compliantly.
Responsibilities of the Role:
- Providing technical/business support to the Building Control team, ensuring efficient day-to-day administration of the service.
- Logging, processing and administering Building Control applications, notices and related documentation.
- Managing the Building Control inbox and responding to customer, contractor and stakeholder enquiries in a professional and timely manner.
- Supporting the scheduling and coordination of inspections, meetings and site visits, ensuring accurate records are maintained.
- Updating internal systems/CRM and maintaining accurate case files, correspondence, and compliance records.
- Liaising with internal departments and external partners (residents, agents, contractors, developers) to obtain information and resolve queries.
- Assisting with the production of completion documentation and general service reporting where required.
To be successful in the role you will have:
Experience in a technical support or administrative role within Building Control.
Technical Support Officer in Lancing employer: Panoramic Associates
Contact Detail:
Panoramic Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Officer in Lancing
✨Tip Number 1
Network like a pro! Reach out to your connections in the Building Control field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for those interviews! Research common questions for Technical Support Officer roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your experience effectively.
✨Tip Number 3
Show off your skills! Create a portfolio or a document that highlights your relevant experience in Building Control. This can be a great conversation starter during interviews and will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Technical Support Officer role, so make sure you take advantage of everything we offer to boost your chances.
We think you need these skills to ace Technical Support Officer in Lancing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and administration, especially in Building Control. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Technical Support Officer, you'll be dealing with various stakeholders. Make sure your application reflects your ability to communicate clearly and effectively. We appreciate candidates who can convey complex information simply!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Panoramic Associates
✨Know Your Stuff
Make sure you brush up on your Building Control knowledge before the interview. Familiarise yourself with common applications, notices, and the types of enquiries you might encounter. This will show that you're not just a good administrator but also someone who understands the technical side of the role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to discuss your experience in handling enquiries and resolving issues. Prepare examples of how you've successfully managed customer interactions in the past, highlighting your professionalism and ability to communicate clearly.
✨Be Organised
The job involves a lot of administration, so demonstrate your organisational skills during the interview. You could mention specific tools or methods you use to keep track of tasks and deadlines. This will reassure them that you can handle the day-to-day demands of the role efficiently.
✨Ask Smart Questions
Prepare thoughtful questions about the Building Control service and the team dynamics. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. For example, ask about the challenges the team currently faces or how they measure success in this position.