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- Tasks: Lead property services, ensuring high-quality maintenance and compliance across homes.
- Company: Hedyn, a values-led housing organisation focused on community impact.
- Benefits: Competitive salary, flexible working, and the chance to make a real difference.
- Why this job: Shape housing services in Wales and enhance lives of thousands of residents.
- Qualifications: Experience in property leadership and strong team management skills required.
- Other info: Opportunity for professional growth in a dynamic and impactful environment.
The predicted salary is between 76000 - 80000 £ per year.
🔧 Head of Property Services – Hedyn
📍 Agile/Flexible (regular attendance at Hedyn\’s offices)
💼 Salary: £76,693
Panoramic Associates is delighted to be partnering with Hedyn to recruit a Head of Property Services – a pivotal leadership role within their Property & Place Directorate.
Hedyn are a values-led housing organisation with a clear vision: to provide safe, well-maintained homes and deliver services that make a real difference to its residents and communities. This role is central to achieving that ambition.
As Head of Property Services, you\’ll provide strategic leadership across Hedyn\’s largest operational area – overseeing reactive maintenance, empty homes, cyclical safety inspections and major works delivery. You\’ll lead a highly skilled internal team and manage key contractor relationships, ensuring high-quality, compliant, and customer-focused service delivery.
Key responsibilities include:
- Leading an efficient, proactive maintenance service across Hedyn\’s homes and estates.
- Delivering a forward-looking Property Services Business Plan aligned to corporate goals and resident priorities.
- Ensuring compliance, safety and strong performance management across all maintenance functions.
- Driving value for money and continuous improvement through innovation, resident engagement, and data-led insight.
- Inspiring, developing, and empowering a multi-disciplinary team of trades and surveyors.
About you:
You\’ll be an experienced property leader with a strong background in housing maintenance, asset management or building services, capable of driving performance while fostering collaboration and accountability.
You\’ll bring:
- A track record of delivering large-scale maintenance and improvement programmes.
- Proven success in leading high-performing, multi-disciplinary teams.
- Strong commercial and compliance awareness within a social housing context.
- Professional qualifications (e.g. CIOB or equivalent) and degree-level education in a relevant field.
This is an opportunity to shape one of Wales\’s most important housing maintenance services – helping to enhance homes, communities, and the lives of thousands of residents.
📩 To find out more or to apply in confidence, please contact Sean Cloherty at Panoramic Associates
Head of Property Services employer: Panoramic Associates
Contact Detail:
Panoramic Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Hedyn's values and recent projects. Show us that you’re not just a fit for the role, but also for the company culture. Tailor your responses to highlight how your experience aligns with their mission of providing safe, well-maintained homes.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams and delivered large-scale maintenance programmes. We want to hear about your successes and how you’ve inspired others to achieve great results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team at Hedyn.
We think you need these skills to ace Head of Property Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Property Services role. Highlight your leadership experience in property services and any relevant qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housing maintenance and how your vision aligns with Hedyn's mission. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven performance and improved services in previous roles. Numbers and outcomes speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Panoramic Associates
✨Know Your Stuff
Make sure you’re well-versed in Hedyn's mission and values. Understand their approach to property services and how your experience aligns with their goals. Brush up on the latest trends in housing maintenance and asset management to show you’re not just a fit, but a perfect match.
✨Showcase Your Leadership Skills
As a Head of Property Services, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed multi-disciplinary teams in the past, focusing on collaboration and accountability. Highlight any innovative strategies you've implemented that drove performance.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be ready to discuss your experience with safety regulations and performance management. Think of specific instances where you ensured compliance and improved service delivery, as this will showcase your strong commercial awareness.
✨Engage with Data-Driven Insights
Hedyn values data-led insights for continuous improvement. Be prepared to talk about how you've used data to drive value for money in previous roles. Bring examples of how you've engaged residents through feedback and how that shaped your decision-making process.
