At a Glance
- Tasks: Lead SAP support, manage stakeholders, and ensure service quality in a dynamic environment.
- Company: Join a public sector organisation focused on stability and effective service management.
- Benefits: Competitive daily rate, remote work flexibility, and potential contract extensions.
- Other info: Opportunity for professional growth in a supportive team environment.
- Why this job: Make a real impact by stabilising and enhancing SAP services while collaborating with key stakeholders.
- Qualifications: Experience in SAP support/service leadership and strong stakeholder management skills.
Panoramic Associates are supporting a Public Sector organisation in their search for an experienced SAP Manager to take ownership of day-to-day SAP service within the organisation on an initial 3-6 month contract with likely extensions to run for the 12 month period. It's a legacy SAP environment. The immediate priority over the next 12 months is to keep the platform stable and well supported/managed while providing confident technical oversight and calm, effective expectation management across the different stakeholders.
You'll oversee incident/problem management, vendor performance, stakeholder engagement, and the internal support team, bringing the right blend of hands-on SAP support knowledge and service leadership.
Key focus:
- BAU SAP support leadership stability, service quality, and clear stakeholder communication
- Hands-on SAP support understanding, enough technical depth to 'go into the system', interrogate issues, and challenge/guide the right fixes
- Supplier + internal team management: manage the support contract and coordinate effective delivery
- Stakeholder satisfaction through communication: proactive updates, expectation setting, and relationship-building
Working pattern / location:
Mostly remote. On-site expectation: approx. once per month. The wider team is not routinely on-site.
Essential experience:
- Experience in SAP support/service leadership in a smaller SME or public sector environment
- Technical knowledge to be able to diagnose/support issues and engage credibly with technical teams/suppliers (not just ticket escalation)
- Strong stakeholder management in environments with high urgency and direct communication style
- Proven ability to improve outcomes through communication, expectation management, and service discipline
- Relevant SAP technical background (any of the below):
- SAP Finance (FI/CO) and/or
- Procurement (MM / SD-MM) and/or
- General SAP administration / support (e.g., BASIS / security / access / transports - depending on your profile)
Interested?
Apply with your CV and always feel free to pop me a LinkedIn connection request (Katelin Lovell at Panoramic Associates) with a short note highlighting:
- Your hands-on SAP support exposure (what you've supported, what you've been accountable for)
- Your experience managing stakeholders under pressure
- Any supplier management ownership (service reviews, escalations, KPIs, contract delivery)
SAP Technical Lead in Bradford employer: Panoramic Associates
Join a forward-thinking Public Sector organisation that values stability and effective communication in its SAP support services. With a focus on employee growth and a collaborative work culture, this role offers the opportunity to lead a dedicated team while managing key stakeholder relationships in a mostly remote environment. Enjoy the flexibility of remote work with minimal on-site expectations, making it an ideal setting for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Technical Lead in Bradford
✨Tip Number 1
Get your networking game on! Connect with professionals in the SAP field on LinkedIn, especially those who work at companies you're interested in. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the specific SAP modules mentioned in the job description. We want you to be able to discuss your hands-on experience confidently and show how you can tackle real-world problems.
✨Tip Number 3
Practice your stakeholder management stories! Think of examples where you've successfully communicated under pressure or managed expectations. This will help you stand out as someone who can handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace SAP Technical Lead in Bradford
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you dive into your application, make sure to read the job description carefully. It’s packed with details about what we’re looking for, and tailoring your CV to highlight your relevant experience will give you a better shot at standing out.
Showcase Your SAP Experience:When writing your CV, don’t hold back on your hands-on SAP support experience. We want to see what you've done, so be specific about the systems you've worked with and the issues you've tackled. This is your chance to shine!
Highlight Stakeholder Management Skills:Since this role involves a lot of communication with stakeholders, make sure to emphasise your experience in managing relationships under pressure. Share examples of how you’ve successfully navigated tricky situations or improved outcomes through effective communication.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team!
How to prepare for a job interview at Panoramic Associates
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge, especially in areas like Finance (FI/CO) and Procurement (MM/SD-MM). Be ready to discuss specific issues you've tackled in the past and how you managed them. This will show that you have the hands-on experience they’re looking for.
✨Stakeholder Management is Key
Prepare examples of how you've effectively communicated with stakeholders in high-pressure situations. Think about times when you set clear expectations or improved relationships. This will demonstrate your ability to manage stakeholder satisfaction, which is crucial for this role.
✨Showcase Your Leadership Skills
Be ready to talk about your experience leading support teams or managing suppliers. Highlight any service reviews or contract delivery experiences you’ve had. This will help illustrate your capability to oversee incident management and ensure service quality.
✨Practice Calm Communication
Since the role involves managing expectations and providing updates, practice how you would communicate complex technical issues in a calm and clear manner. Role-play potential scenarios with a friend to build your confidence in delivering effective communication during the interview.
