Senior Project Manager (EMEA or USA) in London

Company Overview: At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.

Position Summary: In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. As the Senior Project Manager, you'll report to the Program Manager and sit inside the Product team on the R&D side. You'll take initiatives that start as a paragraph and a target quarter, break them into a plan people can act on, and keep a distributed group of teams moving in the same direction until it's out the door.

How You’ll Contribute:

• Own the end-to-end plan for assigned initiatives — scope, sequence, dependencies, milestones, and readiness criteria from commitment through release.
• Break large, ambiguous initiatives into discrete workstreams with clear owners, and keep the group aligned as things shift.
• Work alongside Product Managers and Engineering Leads to track delivery against commitments, surface slippage early, and keep cross-team dependencies visible and resolved.
• Facilitate the sessions that move work forward — dependency reviews, cross-team planning, release readiness — and make sure they end in decisions.
• Translate engineering blockers and technical trade-offs into clear, honest updates for Product leadership and commercial stakeholders.
• Drive go-to-market readiness with Product Marketing, Sales Enablement, Support, and Customer Success.
• Coordinate internal and customer-facing release communications, including release notes.
• Build the templates, checklists, and repeatable processes that make the next release easier than the last one.

What Success Looks Like:

• Within 3 months: You've built working relationships across Product, Engineering, Marketing, and Support, and you own end-to-end coordination for two or more active initiatives.
• Within 6 months: You're anticipating blockers rather than reporting them, and releases you coordinate go out with GTM readiness in place on day one.
• Within 1 year: You run our most complex, multi-team initiatives with minimal oversight.

Values in Action:

• Customer First, Always: You proactively surface friction points in the customer experience before they are escalated.
• Thrive Together: You share work-in-progress for early feedback, knowing that challenge improves the outcome.
• Elevate the Craft: You hold the bar high on your own work and invest in developing those around you.
• Act with Ownership: You define success by outcomes, not activity.
• Clarity Over Complexity: You default to the simpler solution.

The Foundation for Success:

• 6+ years of project or program management experience, with at least 4+ years specifically embedded within a B2B SaaS Product or R&D organization.
• Bachelor's degree or equivalent work experience.
• Demonstrated experience running delivery with software engineering teams and coordinating the go-to-market side of a product launch.
• Proven experience driving delivery for complex SaaS architectures.
• Working understanding of the SaaS product lifecycle and agile delivery practices.
• Enough technical fluency to hold a credible conversation with engineers about dependencies, trade-offs, and blockers.
• Proficiency with Jira and Confluence for planning, tracking, and documentation.
• Strong written and verbal communication skills.
• Experience working with distributed teams across multiple time zones.

What Sets You Apart:

• Experience coordinating GTM launch activities with Product Marketing, Sales Enablement, or Customer Success.
• Experience presenting, reporting delivery health, and managing trade-offs directly with VP and C-level stakeholders.
• Active PMP, PMI-ACP, or CSM certification.
• Hands-on experience leveraging modern PM stacks (Jira, Confluence) and AI productivity tools.
• Familiarity with API-based products, feature flagging, or cloud service constraints.

Join Us: Join Panopto and play a key role in shaping the security foundation of a platform used by millions. If you love threat modeling, automating defenses, guiding engineering teams, and turning compliance standards into practical, scalable security practices, you’ll feel right at home here.