At a Glance
- Tasks: Lead and inspire a team across 27 kiosks, driving sales and operational excellence.
- Company: Join Zensho Holdings, a global leader in food service with a mission to eradicate hunger.
- Benefits: Enjoy hybrid working, career growth opportunities, and discounts on food for you and friends.
- Other info: Contribute to sustainability initiatives and celebrate success at our annual awards ceremony.
- Why this job: Be part of a dynamic team making a real impact in the food industry.
- Qualifications: Experience in multi-site management and strong leadership skills required.
The predicted salary is between 45000 - 60000 £ per year.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe.
We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit.
Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
You're an experienced multi-site leader who thrives in a fast-paced retail, hospitality, QSR, or franchise environment.
Commercially driven and people-focused, you know how to balance operational excellence with delivering outstanding customer experiences and developing high-performing teams.
You'll bring
- Proven experience managing multiple sites across a regional area.
- Strong commercial awareness with responsibility for sales, profit and P&L performance.
- The ability to analyse performance data and turn insights into action.
- Excellent coaching and leadership skills, with a passion for developing talent and building succession plans.
- Strong communication and stakeholder management skills, with the confidence to influence at all levels.
- A proactive, hands‑on approach with the ability to prioritise and adapt in a fast-paced environment.
- Experience working within a franchise model is highly desirable.
- A full UK driving licence and access to your own vehicle.
As Regional Manager, you'll lead a portfolio of approximately 27 franchised and company‑owned kiosks across South Wales, ensuring every location delivers exceptional operational standards, commercial performance and customer service.
What You’ll Be Doing
- Driving sales, profitability and operational performance across your region.
- Coaching and supporting Kiosk Managers and Franchise Partners to achieve their full potential.
- Building a high‑performing, engaged regional team culture.
- Delivering regional business plans and achieving key commercial targets.
- Monitoring KPIs and performance data, identifying opportunities for continuous improvement.
- Ensuring consistent brand standards, operational excellence and compliance across all locations.
- Developing future leaders through coaching, talent development and succession planning.
- Supporting new kiosk openings and contributing to the continued growth of the business.
- Building strong relationships with key stakeholders to ensure effective collaboration and successful delivery of regional objectives.
We're proud to offer
- Fantastic hybrid working environment working Mon‑ Thurs on site and generally Fridays from home.
- Opportunity to grow your career alongside with us with available apprentice program
Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Annual discretionary bonus subject to business and overall performance
- Discretionary Life Assurance
- Discretionary Income Protection
- Private Medical Cash Plan
- Bespoke reward platform including access to retail, cinema & gym discounts.
50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award‑winning sustainability initiatives that delivers progress against 9 UN sustainability goals.
We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish.
All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
About us
- Come roll with us and be part of something big . Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
- Our Taiko manufacturing and distribution centre
- 63 YO! restaurants
- 3700 locations globally From Hawaii to Aberdeen
Our Values
Own it, Care About it, Make it Exceptional, Win Together
Ready to Roll?
Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
#J-18808-Ljbffr
Regional Manager employer: Pankufood
Pankufood in Borehamwood is an excellent employer, offering a vibrant work environment where team members are encouraged to thrive. With a strong focus on employee growth through career advancement opportunities and apprenticeship programs, along with attractive benefits like annual bonuses and discounts, Pankufood fosters a supportive culture that values each individual's contribution to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pankufood. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pankufood
Don't be shy about reaching out to Pankufood directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pankufood and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pankufood
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
