At a Glance
- Tasks: Be the friendly face of our restaurant, ensuring customers have an amazing experience.
- Company: Join YO!, a vibrant and expanding restaurant with a passion for food.
- Benefits: Enjoy free meals, professional qualifications, and wellness support.
- Other info: Exciting career growth opportunities and a chance to win a trip to Japan!
- Why this job: Work in a fun environment while making a real impact on customer satisfaction.
- Qualifications: Previous experience in a restaurant and a love for teamwork.
The predicted salary is between 10 - 12 £ per hour.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be the face and point of contact for all our customers, ensuring their experience is a great one.
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment.
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximize sales opportunities.
- Maintaining a safe environment for all our customers including health & safety, hygiene controls and allergens intolerances.
- You will complete all training to be fully aware of how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to deliver the highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We're proud to offer:
- Fantastic working hours.
- Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line.
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform.
- 50% off your food every time you dine with us for you and 3 friends.
- Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS 'Fish to Avoid', 1/3rd of our Restaurant menu is plant-led and we are proud members of the Global Tuna Alliance.
- Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan.
- Job security - Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us.
Team Member FoH in London employer: Pankufood
At YO!, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our team members are celebrated for their passion for food and customer service. With fantastic working hours, free meals during shifts, and opportunities for professional growth, including funded qualifications, we ensure our employees thrive both personally and professionally. Our commitment to sustainability and employee wellbeing, alongside unique perks like discounted gym memberships and the chance to win a trip to Japan, makes YO! a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member FoH in London
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with the menu and any special promotions. This way, when you chat with potential employers, you can show off your knowledge and passion for the food they serve.
✨Tip Number 2
Be that bubbly person we all love! When you meet with hiring managers or during interviews, let your personality shine through. A warm smile and a positive attitude can make a huge difference in how you're perceived.
✨Tip Number 3
Show your team spirit! Talk about your previous experiences working in a team and how you contributed to creating a great atmosphere. Employers love to see candidates who are ready to support their colleagues and enhance the guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates about our fantastic team culture at YO!
We think you need these skills to ace Team Member FoH in London
Some tips for your application 🫡
Show Your Passion for Food:Let your love for food shine through in your application! Share any experiences or stories that highlight your enthusiasm for the culinary world. We want to see that you’re excited about joining our team and serving up great dishes.
Be Personable and Friendly:Since you'll be the face of our restaurant, make sure your application reflects your bubbly personality. Use a warm tone and express your willingness to go the extra mile for customers. We’re looking for team players who can create a welcoming atmosphere!
Highlight Relevant Experience:If you've worked in a similar restaurant environment before, don’t forget to mention it! Talk about your previous roles and how they’ve prepared you for this position. We value experience, but we also appreciate a great attitude!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Pankufood
✨Know Your Menu Inside Out
Make sure you’re familiar with all the dishes on the menu. This not only shows your enthusiasm for the role but also helps you answer questions confidently and upsell effectively during the interview.
✨Show Off Your People Skills
Since you'll be the face of the restaurant, demonstrate your bubbly personality and customer service skills. Share examples from your past experiences where you went the extra mile for customers to highlight your commitment to great service.
✨Be Prepared for Teamwork Questions
Expect questions about teamwork and how you support your colleagues. Think of specific instances where you collaborated successfully with others, as this will show that you’re a team player who can contribute positively to the YO! Team.
✨Understand Health & Safety Protocols
Familiarise yourself with basic health and safety practices relevant to the restaurant industry. Being able to discuss these protocols will demonstrate your commitment to maintaining a safe environment for both guests and staff.
