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- Tasks: Be the face of our restaurant, ensuring customers have an amazing experience.
- Company: Join a globally expanding brand known for authentic Japanese cuisine.
- Benefits: Enjoy free food, professional qualifications, and discounts on gym memberships and dining.
- Other info: Opportunity to win a trip to Japan and contribute to sustainability initiatives.
- Why this job: Be part of a vibrant team and celebrate food culture while growing your career.
- Qualifications: Previous restaurant experience and a passion for delivering exceptional service.
The predicted salary is between 22000 - 26000 £ per year.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour‑coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth‑watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre‑pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can‑do attitude.
- You will want to be part of our success story.
You will be the face and point of contact for all our customers to see, ensuring their experience is a great one. A bubbly disposition with a willingness to go the extra mile for our customers. Previous background in a similar restaurant environment. Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking. Ensuring you are up to date with product knowledge of all our dishes. Promoting our menus to maximise sales opportunities. Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances. You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests. You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests. You will be on the lookout to upsell to increase sales and drive repeat business. You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile. You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs. You will work as a team aiming to deliver an exceptional guest experience across each & every shift. You will be aware of how you can contribute to the success of your restaurant and its profitability. You will be committed to the safety of our Team & Guests within the restaurant. You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We're proud to offer:
- Fantastic working hours
- Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS 'Fish to Avoid', 1/3 rd of our Restaurant menu is plant‑led and we are proud member of the Global Tuna Alliance
- Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan
- Job security - Joining an award‑winning, globally expanding business gives you the opportunity to grow your career alongside us
About us
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
- Our Taiko manufacturing and distribution centre
- 63 YO! restaurants
- 3700 locations globally
- From Hawaii to Aberdeen
Our Values
- Own it
- Care About It
- Make it Exceptional
- Win Together
Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Team Member FoH in Leeds employer: Pankufood
Contact Detail:
Pankufood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH in Leeds
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their menu and understand their values. This way, you can show your passion for their food and culture, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your people skills! As a Team Member FoH, you'll be the face of the restaurant. Role-play with friends or family to nail that bubbly disposition and customer service vibe. The more comfortable you are, the better you'll shine in front of the interviewers.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality comes through. Share why you're excited about joining the team and how you can contribute to creating exceptional guest experiences.
✨Tip Number 4
Be ready to upsell! Think about how you can promote the menu and drive sales. Prepare some ideas on how to engage customers and enhance their dining experience. This will demonstrate your ambition and hunger to succeed in the role.
We think you need these skills to ace Team Member FoH in Leeds
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share your favourite dishes and why you’re excited about working with us. We want to see that enthusiasm!
Be Yourself: We’re looking for dynamic individuals, so don’t be afraid to show your personality in your application. Use a friendly tone and let us know what makes you unique. We want to get to know the real you!
Highlight Relevant Experience: If you've worked in a restaurant before, make sure to mention it! Talk about your previous roles and how they’ve prepared you for this position. We value experience, especially in a similar environment.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pankufood
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu and the different dishes offered. This will not only impress your interviewers but also show your genuine interest in the role and the food they serve.
✨Show Your Passion for Food
During the interview, express your love for food and dining experiences. Share any personal stories or experiences that highlight your enthusiasm for Japanese cuisine and how it aligns with the restaurant's values.
✨Demonstrate Team Spirit
Since this role is all about being a team player, be ready to discuss examples of how you've worked well in a team before. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be prepared to answer questions about how you would greet customers, manage complaints, or upsell menu items, showcasing your can-do attitude and problem-solving skills.