At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer service at our kiosks.
- Company: Join a vibrant restaurant group known for fresh, authentic Japanese cuisine.
- Benefits: Enjoy fantastic hours, free food, and opportunities for professional growth.
- Why this job: Be part of a growing brand and make a real impact in the food industry.
- Qualifications: Passion for food, leadership skills, and a can-do attitude.
- Other info: Join us in our sustainability initiatives and celebrate success with annual awards.
The predicted salary is between 24000 - 36000 £ per year.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we’re famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
As team leader, you will play a key part in supporting the site manager with the day to day operation of your Good Eats business, including driving sales and maximising opportunities through customer interaction and engagement, hiring, kiosk operations and food safety.
- You will manage stock and ordering to ensure you and the team hit production and waste targets.
- You will ensure budget is hit by managing labour and food costs as well as gross sales to achieve profit.
- Lead consistent standards and analyse profit performance.
- Drive standards and lead team to achieve high levels of customer service.
- Know and understand what it means to deliver amazing service.
- Create an engaged team with a culture of teamwork and support.
- Work closely with the manager to assess teams skills and knowledge gaps to help build and maintain a high performing team.
- Train team in a supportive and motivating manner providing constructive feedback.
- Drive systems through coaching and spot checking and be a role model.
We’re proud to offer:
- Fantastic working hours - no late nights!
- Power your shift with full choice of free YO! food.
- Opportunity to grow with YO! we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals.
- We’re committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish.
- All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
- Because our business is expanding meaning we can offer you job security and the opportunity to grow your career alongside us.
About us:
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento).
- Our Taiko manufacturing and distribution centre.
- 63 YO! restaurants.
- 3700 locations globally from Hawaii to Aberdeen.
Our Values: Own it, Care About it, Make it Exceptional, Win Together.
Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Kiosk Team Leader employer: Pankufood
Contact Detail:
Pankufood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiosk Team Leader
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your passion for their food and culture.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Kiosk Team Leader role. Highlight your leadership skills and your love for delivering exceptional customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining us on this exciting journey in the world of delicious Japanese food!
We think you need these skills to ace Kiosk Team Leader
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share any experiences you have with Japanese cuisine or how you've embraced new flavours. We want to see that you're as excited about our food as we are!
Be a Team Player: Highlight your teamwork skills in your application. Talk about times you've worked with others to achieve a common goal. At StudySmarter, we value collaboration, and we want to know how you can contribute to our team spirit!
Demonstrate Your Leadership Skills: As a Kiosk Team Leader, you'll need to show us that you can lead and inspire a team. Include examples of when you've taken charge or helped others grow. We’re looking for someone who can motivate and create a positive environment!
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen to join our journey. We can't wait to hear from you!
How to prepare for a job interview at Pankufood
✨Know Your Sushi and Street Food
Familiarise yourself with the menu and the different types of sushi and street food offered. Being able to discuss your favourite dishes or suggest pairings shows your passion for the food and aligns with the company's ethos.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, manage challenges, and drive results. This will demonstrate that you can be the role model they’re looking for.
✨Embrace the Company Values
Understand the company’s values: Own it, Care About it, Make it Exceptional, Win Together. Be ready to share how you embody these values in your work and how you can contribute to their culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your enthusiasm and genuine interest in being part of their success story.