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For Companies At a Glance
- Tasks: Support the Kiosk Manager in daily operations and lead the team to deliver exceptional customer service.
- Company: Join a vibrant restaurant chain known for fresh, authentic Japanese food and innovative dining experiences.
- Benefits: Enjoy fantastic hours, free food, professional development, and discounts on retail and entertainment.
- Why this job: Be part of a growing brand with opportunities for career advancement and a focus on sustainability.
- Qualifications: Passion for food, leadership skills, and a positive attitude are essential.
- Other info: Join a dynamic team and celebrate success at our annual awards ceremony.
The predicted salary is between 24000 - 36000 £ per year.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
- We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey.
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
What you’ll be doing
- Responsible for supporting the Kiosk Manager with the daily operation of the kiosk including the whole shift in the absence of the manager overseeing food prep and service standards.
- You will manage stock and ordering to ensure you and the team hit production and waste targets.
- You will ensure budget is hit by managing labour and food costs as well as gross sales to achieve profit.
- Drive and lead the team to achieve high levels of customer service. Create an engaged team with a culture of teamwork and support.
- Promote a safe and healthy working environment by leading by example and report any issues.
- Support teams opening and closing locations and provide leadership during operation hours.
We’re proud to offer
- Fantastic working hours - no late nights!
- Power your shift with full choice of free YO! food.
- Opportunity to grow with YO! we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
- Because our business is expanding meaning we can offer you job security and the opportunity to grow your career alongside us.
About us
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento).
- Our Taiko manufacturing and distribution centre.
- 63 YO! restaurants.
- 3700 locations globally from Hawaii to Aberdeen.
Our Values
- Own it, Care About it, Make it Exceptional, Win Together.
Ready to Roll?
Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Kiosk Supervisor employer: Pankufood
Contact Detail:
Pankufood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiosk Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their social media and website. Understanding their vibe will help you connect better and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you articulate your passion for food and customer service, which is key for the Kiosk Supervisor role.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've led a team or tackled challenges head-on. Highlighting your can-do attitude and ability to drive results will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Kiosk Supervisor
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional food experiences.
Be Yourself: Don’t be afraid to show your personality in your application. We’re all about enthusiasm and positivity, so let us know what makes you tick and how you can bring that energy to our team!
Highlight Your Team Spirit: Since teamwork is key in our kiosks, make sure to mention any experiences where you’ve worked well with others. We love seeing candidates who can lead and support their teammates while creating a great atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our exciting journey!
How to prepare for a job interview at Pankufood
✨Know Your Sushi and Street Food
Familiarise yourself with the menu and the different types of sushi and street food offered. Being able to discuss your favourite dishes or suggest pairings shows your passion for the cuisine and can impress the interviewers.
✨Showcase Your Leadership Skills
As a Kiosk Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
✨Understand the Business Metrics
Brush up on key performance indicators like stock management, food costs, and customer service metrics. Being able to discuss how you would manage these aspects will demonstrate your readiness for the role and your understanding of the business.
✨Embrace the Company Values
Familiarise yourself with the company's values: Own it, Care About it, Make it Exceptional, Win Together. Be prepared to share how you embody these values in your work ethic and how they align with your personal beliefs.
