At a Glance
- Tasks: Lead a team to deliver exceptional service and manage daily restaurant operations.
- Company: Join a globally expanding, award-winning restaurant brand.
- Benefits: Free meals, professional qualifications, wellness support, and discounts on dining and entertainment.
- Other info: Opportunity for career growth and a chance to win a free trip to Japan!
- Why this job: Be part of a success story while developing your leadership skills in a fun environment.
- Qualifications: Enthusiastic, ambitious, and ready to embrace challenges with a positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Ideal Candidate
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. You will be ambitious and hungry to learn. You will always strive to do your best. You will be enthusiastic and have a positive disposition. You will embrace challenges head on, with a willing can-do attitude. You will want to be part of our success story.
What you will be doing:
- You will be responsible for supporting the All Store Manager & Deputy Manager with the daily operation of your Restaurant, in some instances a whole shift in the absence of a Manager, overseeing food preparation and service standards.
- You will ensure the budget is hit through managing labour cost, food cost and gross sales to ensure profit is achieved across the board.
- You will lead consistent standards and support your Manager to analyse profit performance.
- You will constantly drive standards and hospitality, leading and challenging Squad Members to achieve the highest levels of service.
- You will know and understand what it means to deliver amazing guest service and will thrive on the challenge of always exceeding our Guests expectations.
- You will work closely with the ASM to assess the skills and knowledge gaps within your YO! Squad, helping to build and sustain a high performing team that embodies our brand behaviours.
- You will support with Squad Member training, in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided.
- Promote a safe and healthy working environment by being a 'safety-minded leader' who leads by example in reporting any food and safety issues and deficiencies in the Restaurant.
- Support and cover an emergency shift when necessary.
We're proud to offer:
- Fantastic working hours.
- Free YO! food – What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line.
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform.
- 50% off your food every time you dine with us for you and 3 friends.
- Award-winning sustainability initiatives – We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS 'Fish to Avoid'. 1/3 rd of our Restaurant menu is plant-led and we are proud members of the Global Tuna Alliance.
- Free trip to Japan! – our Annual Awards ceremony celebrates your success – with the winners being awarded a trip to Japan.
- Job security – Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us.
Team Leader in Kingston employer: Pankufood
At YO!, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Team Leader, you will not only enjoy fantastic benefits like free meals and professional development opportunities but also be part of a team that values sustainability and employee wellbeing. With a commitment to career growth and a fun, dynamic environment, you'll thrive as you help shape our success story in delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Kingston
✨Tip Number 1
Network like a pro! Reach out to current employees at YO! through LinkedIn or social media. Ask them about their experiences and any tips they might have for landing the Team Leader role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and team management. Think about how you can showcase your can-do attitude and your ability to drive standards. We want to see your enthusiasm shine through!
✨Tip Number 3
Showcase your passion for guest service! During interviews, share specific examples of how you've gone above and beyond to exceed customer expectations. This will demonstrate that you truly understand what it means to deliver amazing service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to be part of our success story!
We think you need these skills to ace Team Leader in Kingston
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion shine through! We want to see that you're excited about the role and ready to embrace challenges with a can-do attitude. Share why you’re hungry for success and how you plan to contribute to our success story.
Be Specific About Your Experience:Don’t just list your previous jobs; tell us how your experience aligns with what we’re looking for. Highlight any leadership roles or situations where you’ve driven standards and achieved results. We love seeing concrete examples of how you've delivered exceptional guest service!
Tailor Your Application:Make sure your application speaks directly to the job description. Use similar language and phrases that we’ve used to show you understand what we’re all about. This helps us see that you’re not just sending out generic applications but are genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Pankufood
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or handled challenges in previous roles. This will show that you embody the can-do attitude and ambition they're looking for.
✨Know the Menu Inside Out
Familiarise yourself with YO!'s menu before the interview. Being able to discuss your favourite dishes and how they align with the brand's values will impress the interviewers. It shows your enthusiasm and genuine interest in the role and the company.
✨Emphasise Your Commitment to Training
Highlight your experience in training and developing team members. Discuss how you’ve provided constructive feedback and supported others in achieving their goals. This aligns perfectly with the job's focus on building a high-performing team.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss how you've tackled operational challenges in the past. Whether it’s managing costs or ensuring exceptional guest service, showcasing your problem-solving skills will resonate well with the interviewers and reflect your readiness to embrace challenges head-on.
