At a Glance
- Tasks: Lead a dynamic team, ensuring top-quality food and exceptional guest experiences.
- Company: Join an award-winning, globally expanding restaurant with a passion for sustainability.
- Benefits: Free meals, professional qualifications support, wellness services, and discounts on dining and entertainment.
- Other info: Opportunity for career growth and a chance to win a free trip to Japan!
- Why this job: Be the ultimate motivator and make a real impact in a vibrant food environment.
- Qualifications: Passion for food, strong leadership skills, and a positive attitude.
The predicted salary is between 26000 - 31200 £ per year.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do.
Responsibilities
- You're the ultimate team motivator – bringing energy, encouragement, and a positive vibe that lifts everyone around you.
- You’ve got a sharp eye for detail and are passionate about delivering top‑quality food and exceptional guest experiences.
- With your friendly personality and proactive mindset, you make guests and teammates feel instantly at ease.
- A dependable team player, you’re always ready to roll up your sleeves and support wherever you’re needed.
- As the Duty Manager you will be responsible for the day‑to‑day operations of our ‘Grab n Perch’.
- Working alongside the Multi Site manager and team to ensure we deliver a seamless customer experience across each & every shift through great authentic service and producing our mouth‑watering dishes.
- You will oversee operational efficiency and service standards, checking orders and ensuring all our products are always available.
- You will lead consistent standards and support your manager to analyse profit performance.
- You will constantly drive standards and hospitality, leading and challenging Team Members to achieve the highest levels of service.
- You support the management team to create an engaged team through a culture of teamwork and support.
- You will support with Team Members training, in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided.
- Promote a safe and healthy working environment by being a ‘safety‑minded leader’ who leads by example in reporting any food and safety issues and deficiencies in the Restaurant.
- You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
- Support and cover an emergency shift when necessary.
Benefits
- Fantastic working hours.
- Free YO! food – Every time you work you can power your shift with a selection of your choice from our menu.
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including a private medical health plan and a 24/7 Employee Assistance Line.
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform.
- 50% off your food every time you dine with us for you and 3 friends.
- Award‑winning sustainability initiatives – We’re committed to delivering progress against 9 UN sustainability goals, including: 100% of all Salmon sourced from certified sustainable sources; zero use of species classed as MCS 'Fish to Avoid'; one‑third of our menu is plant‑led and we are a proud member of the Global Tuna Alliance.
- Free trip to Japan! – Our Annual Awards ceremony celebrates your success; winners are awarded a trip to Japan.
- Job security – Joining an award‑winning, globally expanding business gives you the opportunity to grow your career alongside us.
Duty Manager in Exeter employer: Pankufood
At YO!, we pride ourselves on being an exceptional employer that values our team members as the heart of our business. With fantastic working hours, free meals during shifts, and opportunities for professional growth, including funding for qualifications up to degree level, we foster a supportive and engaging work culture. Our commitment to sustainability and employee wellbeing, alongside unique perks like discounted gym memberships and the chance to win a trip to Japan, makes us an attractive choice for those seeking a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pankufood. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pankufood
Don't be shy about reaching out to Pankufood directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pankufood and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pankufood
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
