At a Glance
- Tasks: Assist in running our kiosk, preparing food, and serving customers with a smile.
- Company: Join Panku, a vibrant team passionate about delicious Asian cuisine.
- Benefits: Enjoy fantastic hours, free meals, and opportunities for professional growth.
- Other info: Contribute to sustainability initiatives and enjoy discounts on food and entertainment.
- Why this job: Be part of a fun, dynamic environment while making customers happy with amazing food.
- Qualifications: A love for food, positive attitude, and eagerness to learn.
The predicted salary is between 20000 - 24000 £ per year.
We are Panku! A group of food lovers with a common passion to create freshly made, delicious rice & noodle bowls, sizzling street food and hand-rolled sushi for everyone to enjoy. Panku brings together all the flavours of East and Southeast Asia to one place. From umami Japanese or punchy Korean to the aromatic fresh flavours of Thailand and Vietnam, Panku has it all to feast on.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
What you’ll be doing:
- You will be assisting your manager in the daily running of our kiosk, preparing food and serving customers with a smile.
- You will be highly attentive to detail and be capable of delivering consistent standards in a fast-paced environment.
- You will ensure daily records of delivery, wastage and temperature checks are completed and recorded accurately.
- You will support us to build customer loyalty by ensuring the highest possible quality in food and service standards.
- You will interact confidently with our customers, have fantastic menu knowledge and will drive sales ensuring they always leave happy with both the quality of our food and customer service.
We’re proud to offer:
- Fantastic working hours - no late nights!
- Power your shift with full choice of free YO! food.
- Opportunity to grow with YO! We will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that deliver progress against 9 UN sustainability goals.
- We’re committed to responsibly sourcing all our seafood; therefore, we only use sustainable fish.
- All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
- Our business is expanding, meaning we can offer you job security and the opportunity to grow your career alongside us.
About us: Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
- Our Taiko manufacturing and distribution centre
- 63 YO! restaurants
- 3700 locations globally from Hawaii to Aberdeen
Our Values: Own it, Care About it, Make it Exceptional, Win Together.
Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Kiosk Team Member employer: Panku Food
At YO!, we pride ourselves on being an innovative and fast-growing employer that values our people at the heart of our operations. As a Kiosk Manager, you'll enjoy a supportive work culture that encourages personal and professional growth, with opportunities for career advancement through our apprenticeship programme. With fantastic benefits including flexible working arrangements, health and wellbeing support, and a commitment to sustainability, joining our team means being part of a success story that celebrates exceptional food and service.
StudySmarter Expert Advice🤫
We think this is how you could land Kiosk Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Panku Food. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Panku Food
Don't be shy about reaching out to Panku Food directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Kiosk Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Panku Food and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Panku Food
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!