At a Glance
- Tasks: Engage customers and drive sales through knowledge of sustainability and innovation.
- Company: PANGAIA is a purpose-driven lifestyle brand focused on sustainable materials and environmental impact.
- Benefits: Enjoy private healthcare, life assurance, a pension plan, and a 40% employee discount.
- Other info: Part-time role at Selfridges, perfect for students looking to make a difference.
- Why this job: Join a movement for a positive Earth future while working in a dynamic retail environment.
- Qualifications: Passion for sustainability, strong attention to detail, and ability to thrive in a fast-paced setting.
Retail Sales Associate (Concession) - Part Time x 24 hours per week
Who we are:
We are PANGAIA - a purpose-driven lifestyle company bringing problem-solving materials science innovations to the world.
We are a global collective of one heart and many hands - scientists, technologists, designers – using nature’s intelligence to create apparel from innovative tech and bio-engineered materials.
Our vision is to inspire and accelerate a positive Earth future as we design a business model where our products are better for the planet than if they did not exist. Every product we create is born from science, design and purpose, each solving an environmental problem of the industry.
From the materials we use to the colours we create, we are committed to protecting, preserving and promoting biodiversity on earth, pioneering and using materials that consider the delicate balance between planet, functionality and purpose.
We are starting a movement. Designing a positive Earth future.
About this role
We are looking for a Part Time Sales Associate to join a team of Brand Ambassadors in our Selfridges London concession. Together you will deliver an exceptional, engaging customer experience, resulting in solid commercial results and team satisfaction. Our retail spaces are a place for our customers to engage with our innovation and science in person, and to develop a deeper connection with the brand.
a day in the life
- Driving forward sales through education and knowledge in Innovation and Sustainability.
- Always demonstrate an authentic, best-in-class approach to customer satisfaction.
- Assist in clientele generation through customer engagement and build long term loyal client relationships.
- Maintaining company brand and concept standards on both the shop floor and back of house
- Ensuring exceptional standards of housekeeping, cleanliness and merchandising are upheld
- Uphold time and attendance policy.
- Contribute to Loss Prevention and assist with inventory controls in the concession.
- Communicate product feedback from customers.
- Maintain a professional, collaborative, and productive work environment.
- Any other duties required to achieve the smooth and profitable running of the concession.
- Passion for Sustainability and Materials innovation.
- You enjoy interacting with customers and sharing your product knowledge with them to drive sales
- Brand Ambassador who embodies the PANGAIA values
- Strong attention to detail
- Ability to work in a face-paced setting
- Be a team player
- Private Healthcare Plan including dental + vision
- Life Assurance + Income Protection + Critical illness cover
- Pension contribution
- Employee Assistance Program – Counselling
- 40% Employee Discount on all our products and regular sample sales
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Pangaia is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that pangaia equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
#J-18808-LjbffrRetail Sales Associate - Selfridges (Concession), London employer: PANGAIA
PANGAIA is an exceptional employer that champions sustainability and innovation, offering a vibrant work culture where employees are empowered to make a positive impact on the planet. As a Retail Sales Associate at our Selfridges concession in London, you will enjoy a supportive environment with opportunities for personal growth, competitive benefits including private healthcare and generous employee discounts, all while being part of a passionate team dedicated to creating a better future through science and design.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate - Selfridges (Concession), London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PANGAIA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PANGAIA!
We think you need these skills to ace Retail Sales Associate - Selfridges (Concession), London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PANGAIA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PANGAIA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PANGAIA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PANGAIA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
