Retail Sales Associate - Selfridges (Concession), London

Retail Sales Associate (Concession) – Part Time x 24 hours per week

Who we are:

We are PANGAIA – a purpose-driven lifestyle company bringing problem-solving materials science innovations to the world.

We are a global collective of one heart and many hands – scientists, technologists, designers – using nature’s intelligence to create apparel from innovative tech and bio-engineered materials.

Our vision is to inspire and accelerate a positive Earth future as we design a business model where our products are better for the planet than if they did not exist. Every product we create is born from science, design and purpose, each solving an environmental problem of the industry.

From the materials we use to the colours we create, we are committed to protecting, preserving and promoting biodiversity on earth, pioneering and using materials that consider the delicate balance between planet, functionality and purpose.

We are starting a movement. Designing a positive Earth future.

About this role

We are looking for a Part Time Sales Associate to join a team of Brand Ambassadors in our Selfridges London concession. Together you will deliver an exceptional, engaging customer experience, resulting in solid commercial results and team satisfaction. Our retail spaces are a place for our customers to engage with our innovation and science in person, and to develop a deeper connection with the brand.

a day in the life

• Driving forward sales through education and knowledge in Innovation and Sustainability.
• Always demonstrate an authentic, best-in-class approach to customer satisfaction.
• Assist in clientele generation through customer engagement and build long term loyal client relationships.
• Maintaining company brand and concept standards on both the shop floor and back of house
• Ensuring exceptional standards of housekeeping, cleanliness and merchandising are upheld
• Uphold time and attendance policy.
• Contribute to Loss Prevention and assist with inventory controls in the concession.
• Communicate product feedback from customers.
• Maintain a professional, collaborative, and productive work environment.
• Any other duties required to achieve the smooth and profitable running of the concession.

• Passion for Sustainability and Materials innovation.
• You enjoy interacting with customers and sharing your product knowledge with them to drive sales
• Brand Ambassador who embodies the PANGAIA values
• Strong attention to detail
• Ability to work in a face-paced setting
• Be a team player

• Private Healthcare Plan including dental + vision
• Life Assurance + Income Protection + Critical illness cover
• Pension contribution
• Employee Assistance Program – Counselling
• 40% Employee Discount on all our products and regular sample sales

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Pangaia is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that pangaia equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

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