Logistics Coordinator

Duties will include, but are not limited to:

• Entering sales orders on the system and sending order acknowledgements to customers ensuring stock is available to meet customer’s timings; dispatching orders on the system and sending for invoicing;

• Liaising with warehouses & sales managers to plan, co-ordinate & schedule the deliveries;

• Creating shipping paperwork such as FMPO’s / DN / DGN & send to the relevant team.

• Managing Freight forwarders to ensure we are getting the best possible delivery times & pricing;

• Booking & expediting the correct form of freight (hazardous / non-hazardous) to ensure collections are made and delivered as planned;

• Providing Operations team with PoDs & CMRs as quickly as possible;

• Booking, tracking & logging samples to customers;

• Providing monthly reports and analysis on freight costs and benchmarking existing forwarders against potential new suppliers;

• Covering for our purchasing function during peak periods / holidays, placing orders and expediting as required;

• Checking packaging stocks with warehouse & cross-referencing with products coming in to ensure we have sufficient stocks in place;

• Daily reporting into the operations team on stock movements;

• Supporting the operations department where possible

Due to expansion, we are looking for a reliable, proactive individual with a can do attitude who has experience in a logistics/scheduling role. This role forms an essential part of our busy operations department where, due to the nature of the business, time is often of the essence and attention to detail is key. Everyday will be different so you need to be happy working in a fast-paced changeable environment and committed to providing a high level of customer service to both internal & external stakeholders., Candidates must be computer literate (Microsoft Word/Excel/Outlook), have excellent communication skills (on all levels) and be very organised with excellent planning and time management skills and the ability to prioritise work to meet deadlines.

• A minimum of two years’ previous experience in logistics, supply chain management or managing freight;

• Previous experience in sales order & stock management software packages (sage 50 experience desirable)

• Exceptional organisational and coordination skills;

• Strong communication and interpersonal skills;

• Ability to work in a fast-paced environment

• Problem-solving skills with a keen eye for detail

• This role can accommodate hybrid working but will also require you to work from our office in Norwich. You must live within an hour’s commute of Norwich., * Customer Service

• Invoicing

• Logistics

• Sales Order Processing

• Freight Forwarding

• Dispatching

• Manufacturing Operations

Application questions

Do you have two years’ previous experience in logistics, supply chain or managing freight?

Yes No

Are you proficient in Microsoft packages (Outlook, Excel, word etc)?

• Salary: £28,000 per annum

• Discretionary bonus (dependent on company and employee performance)

• 37.5 hours a week – 9:00 – 17:30 Mon-Fri

• Hybrid working

• Company pension

• 22 days holiday plus bank holidays

• Social events