At a Glance
- Tasks: Lead a dynamic team, drive sales, and create unforgettable customer experiences.
- Company: Join the iconic Pandora brand in Belfast with a vibrant team culture.
- Benefits: Competitive pay, monthly bonuses, employee discounts, and generous uniform allowance.
- Why this job: Be part of a brand that values creativity, teamwork, and personal growth.
- Qualifications: Experience in retail, strong communication skills, and a passion for customer service.
- Other info: Exciting career progression opportunities and a supportive work environment.
Overview
Pandora – Belfast, Northern Ireland, United Kingdom
Role: Supervisor (Part time) – Fixed-Term Contract 3 Months
Hours: 20 hours per week
Working days: Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, Sundays
Pay: £13.61 per hour
What You’ll Do
Sales floor
- Hold daily team briefs, share store KPIs, and motivate the team to beat them
- Drive exceptional service by modelling the selling ceremony and achieving KPIs
- Perform store walks to understand commerciality and visual merchandising
- Monitor sales performance and take action to support team success
- Handle escalated serious complaints with professionalism and care
Personal sales
- Build the bond between the brand and customers by answering queries, delivering exemplary service, and adapting to individuals’ personalities and needs
- Use deep product knowledge to create personal experiences and promote Pandora’s sustainability, design, and craftsmanship
- Achieve and exceed individual and store sales targets through selling skills (up-selling, UPT, ATV, conversion, productivity)
Store operations
- Act as key holder and manage store opening/closure procedures
- Cashing up and reconciling till systems
- Assist store management with administrative duties including recruitment and investigations/disciplinary hearings if required
- Assist with product and POS deliveries; unload and store items appropriately
- Operate till system and handle financial transactions; manage escalations from the team
- Maintain safety by following security policies on the shop floor
The Successful Candidate
Ambassador of the Pandora brand. Highly capable, with strong teamwork, to support the team in delivering an unforgettable in-store experience. Prior experience with a leading brand or desirable consumer product retailing is preferred. If you are a senior sales assistant or current supervisor seeking your next challenge, this could be the opportunity.
You’ll Thrive At Pandora If You Have
- Proven experience in driving sales and profitability
- A passion for exemplary customer service
- Strong communication skills to coach a high-performing team
- Flexibility to changing business needs in a fast-paced environment
- A positive, can-do attitude and enthusiasm for Pandora products and values
- Driven by KPIs and excited by hitting/exceeding targets
- Well-presented appearance with a taste for desirable products and retail
Why Work With Us?
- Highly competitive hourly pay
- Monthly bonus of 10% if sales targets are achieved (up to 20% with stretch targets)
- Generous jewellery uniform allowance
- Employee discount
- Wear box access: select jewellery to wear when working
- Exclusive discounts via online benefits platform
- Support through Retail Trust for health, wellbeing, financial advice, legal aid, and more
- Parties, incentives and gifts throughout the year
- Clear career progression and training opportunities
To apply, please click apply.
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Supervisor (Part-Time) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part-Time)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Pandora's values, products, and sustainability efforts. This will not only impress the hiring team but also help you connect with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can showcase your sales experience and customer service skills, especially in a fast-paced environment.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your passion for the brand shine through. Talk about why you love Pandora and how you can contribute to creating unforgettable customer experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor (Part-Time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Pandora shine through! We want to see how much you love our products and the brand. Share any personal experiences that highlight your connection with us.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight your previous experience in retail, especially any leadership roles or achievements related to sales and customer service. We want to see how you can drive our team to success!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific examples of how you’ve met KPIs and delivered exceptional service.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Pandora family!
How to prepare for a job interview at PANDORA
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Pandora’s products and values. Familiarise yourself with their sustainability efforts and unique selling points. This will help you connect with the brand and show your genuine interest.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you’ve driven results. Prepare specific examples of how you’ve exceeded targets or improved team performance. This will demonstrate your capability to meet KPIs and contribute to the store's success.
✨Team Player Vibes
Since the role involves leading a team, highlight your teamwork and leadership skills. Share instances where you’ve motivated others or resolved conflicts. This will show that you can foster a positive environment and support your colleagues effectively.
✨Dress to Impress
As a representative of the Pandora brand, your appearance matters. Dress smartly and in line with the brand’s aesthetic for the interview. This not only shows respect but also gives a glimpse of how you’ll present yourself on the sales floor.