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- Tasks: Join our team as a Sales Assistant, influencing sales and providing top-notch customer service.
- Company: PANDORA is the world's largest jewellery brand, known for its commitment to quality and community.
- Benefits: Enjoy a competitive pay rate, 55% employee discount, and exciting parties and incentives.
- Why this job: Be part of a high-performing team in a fast-paced environment while growing your skills and career.
- Qualifications: Strong selling skills and excellent communication are essential; experience in luxury retail is a plus.
- Other info: Flexible shifts include weekends and Bank Holidays; express your individuality through styling PANDORA jewellery.
The predicted salary is between 24000 - 33600 £ per year.
We are currently seeking a pro-active, results driven Sales Assistant to join the store team. If you\’d love to be part of a high performing team who provide world-class service then we\’d love to have you join us.
THE ROLE
We have an exciting opportunity for a Sales Assistant to join the store team. Sales Assistants work on a rotational shift-basis, including weekends and Bank Holidays
Our Sales Assistants are our brand ambassadors, and the essential link between our products and our customers. Coached by the store management, our Sales Assistants lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of the product and brand. The store teams shape the look, feel, and atmosphere of their store. Our stores are often very busy, so really enjoying a fast-paced, sometimes high-pressured sales floor environment is essential.
At PANDORA we are guided by four values:
We dream, are visionary and go beyond the obvious. We dare to pursue bold ambitions with courage and speed. We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and we deliver on our promises to colleagues, customers, partners and stakeholders.
We are all ambassadors for our brand, and together we make up the Pandora community
Responsibilities include:
- Influence and increase sales in a one to one selling environment
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity
- Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs
- Learn and confidently share PANDORA product knowledge to maximise sales and provide an unforgettable customer experience. This includes the PANDORA history, production process, our Company values, product composition, trends and best sellers
- Encourage customer loyalty – discussing upcoming collection launches, obtaining customer data by offering e-receipts
- Assisting with product and POS deliveries; unloading and storing in the correct spaces in store
- Complete PANDORA online training modules, to develop yourself and flourish as PANDORA team member, with the support of your Store Manager
- Lead by example; coach and train newer members of the team
- Be a brand and store ambassador by maintaining a stylish and well-presented appearance
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment
- Operating the till system, handling financial transactions including returns and exchanges
- Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe
THE INDIVIDUAL
We look for passionate and motivated team players. We encourage our team members to express their individuality by styling PANDORA jewellery in their own way, and sharing these ideas with our customers. This means that a love for our product is vital.
Ideal candidates will have:
- Strong selling skills, with experience in a luxury environment with 1-1 sales experience preferable
- Excellent communicator – Sales Assistants needs to initiate contact and communicate confidently, so articulate spoken English is essential
- Ability to work well under pressure, in a fast-paced, sales driven atmosphere – our stores are often very busy, with long queues of customers waiting to be served
- A positive, \”can-do\” attitude, an individual who enjoys as working as one part of a successful team
- Customer focused
- Flexible approach; Sales Assistants work on a rotational shift-basis, including weekends and Bank Holidays
THE REWARD
We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:
- A highly competitive pay rate and bonus package
- Generous 55% employee discount on all PANDORA product
- Winniperks – Our online discount and benefits platform
- Parties and incentives throughout the year
If you are looking for a new challenge and feel you have the relevant skills – Please click Apply to submit your application #J-18808-Ljbffr
Sales Assistant - Watford employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Watford
✨Tip Number 1
Familiarise yourself with PANDORA's product range and brand values. Being able to confidently discuss the history, production process, and best sellers will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a sales scenario. This will help you become more comfortable initiating conversations and responding to customer queries, which is crucial for a Sales Assistant.
✨Tip Number 3
Demonstrate your ability to thrive in a fast-paced environment by sharing examples from previous roles where you successfully managed multiple tasks under pressure. This will highlight your suitability for the busy store atmosphere.
✨Tip Number 4
Showcase your passion for jewellery and customer service by discussing any relevant experiences or personal stories during your interview. This will help you connect with the interviewers and reinforce your enthusiasm for the position.
We think you need these skills to ace Sales Assistant - Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in a luxury environment. Emphasise your strong selling skills and any previous roles where you excelled in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the PANDORA brand and jewellery. Mention specific examples of how you've influenced sales or provided exceptional customer service in past roles.
Showcase Your Communication Skills: In your application, demonstrate your ability to communicate effectively. Use clear and articulate language, and consider including examples of how you've successfully interacted with customers in previous positions.
Highlight Your Team Player Attitude: PANDORA values teamwork, so be sure to mention experiences where you've worked collaboratively with others. Share how you contributed to a positive team environment and supported your colleagues.
How to prepare for a job interview at PANDORA
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for PANDORA and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and help you connect with the interviewers.
✨Demonstrate Strong Selling Skills
Prepare to discuss your previous sales experience, particularly in a luxury environment. Be ready to provide examples of how you've successfully influenced sales and exceeded targets in past roles, showcasing your ability to thrive in a fast-paced setting.
✨Communicate Confidently
As excellent communication is key for a Sales Assistant, practice articulating your thoughts clearly and confidently. You might want to role-play common customer interactions to showcase your ability to engage with customers effectively.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well within a team and your flexible approach to shifts. Share examples of how you've collaborated with colleagues in the past and how you adapt to changing circumstances, especially in busy retail environments.
