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- Tasks: Engage customers and drive sales in a fast-paced retail environment.
- Company: Join Pandora, the world's largest jewellery brand, known for its vibrant community and values.
- Benefits: Enjoy a competitive pay rate, 55% employee discount, and exciting perks throughout the year.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact on customer experiences.
- Qualifications: Strong selling skills and excellent communication are essential; luxury retail experience is a plus.
- Other info: Flexible shifts include weekends and Bank Holidays; perfect for students seeking part-time work.
Join to apply for the Sales Assistant – Oxford Street West (16 hours) role at Pandora
Join to apply for the Sales Assistant – Oxford Street West (16 hours) role at Pandora
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Job Title: Sales Assistant – Oxford Street West , London (Part-Time, 16hour contracts)
We are currently seeking a pro-active, results driven Sales Assistant to join the store team. If you’d love to be part of a high performing team who provide world-class service then we\’d love to have you join us.
THE ROLE
We have an exciting opportunity for a Sales Assistant to join the store team. Sales Assistants work on a rotational shift-basis, including weekends and Bank Holidays
Our Sales Assistants are our brand ambassadors, and the essential link between our products and our customers. Coached by the store management, our Sales Assistants lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of the product and brand. The store teams shape the look, feel, and atmosphere of their store. Our stores are often very busy, so really enjoying a fast-paced, sometimes high-pressured sales floor environment is essential.
At PANDORA we are guided by four values:
We dream , are visionary and go beyond the obvious. We dare to pursue bold ambitions with courage and speed. We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and we deliver on our promises to colleagues, customers, partners and stakeholders.
We are all ambassadors for our brand, and together we make up the Pandora community
Responsibilities include:
- Influence and increase sales in a one to one selling environment
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity
- Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs
- Learn and confidently share PANDORA product knowledge to maximise sales and provide an unforgettable customer experience. This includes the PANDORA history, production process, our Company values, product composition, trends and best sellers
- Encourage customer loyalty – discussing upcoming collection launches, obtaining customer data by offering e-receipts
- Assisting with product and POS deliveries; unloading and storing in the correct spaces in store
- Complete PANDORA online training modules, to develop yourself and flourish as PANDORA team member, with the support of your Store Manager
- Lead by example; coach and train newer members of the team
- Be a brand and store ambassador by maintaining a stylish and well-presented appearance
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment
- Operating the till system, handling financial transactions including returns and exchanges
- Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe
THE INDIVIDUAL
We look for passionate and motivated team players. We encourage our team members to express their individuality by styling PANDORA jewellery in their own way, and sharing these ideas with our customers. This means that a love for our product is vital.
Ideal candidates will have:
- Strong selling skills, with experience in a luxury environment with 1-1 sales experience preferable
- Excellent communicator – Sales Assistants needs to initiate contact and communicate confidently, so articulate spoken English is essential
- Ability to work well under pressure, in a fast-paced, sales driven atmosphere – our stores are often very busy, with long queues of customers waiting to be served
- A positive, “can-do” attitude, an individual who enjoys as working as one part of a successful team
- Customer focused
- Flexible approach; Sales Assistants work on a rotational shift-basis, including weekends and Bank Holidays
THE REWARD
We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:
- A highly competitive pay rate and bonus package
- Generous 55% employee discount on all PANDORA product
- Winniperks – Our online discount and benefits platform
- Parties and incentives throughout the year
If you are looking for a new challenge and feel you have the relevant skills – Please click Apply to submit your application
- If you require reasonable adjustments in place during your interview(s), please notify the recruiter asap during the recruitment process.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales, General Business, and Customer Service
-
Industries
Retail Luxury Goods and Jewelry
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Sales Assistant - Oxford Street West (16 hours) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Oxford Street West (16 hours)
✨Tip Number 1
Familiarise yourself with PANDORA's product range and brand values. Being able to confidently discuss their jewellery and share your personal styling ideas will show your passion and help you connect with customers.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing different customer scenarios can help you feel more comfortable initiating conversations and addressing customer needs effectively.
✨Tip Number 3
Demonstrate your ability to thrive in a fast-paced environment by sharing past experiences where you've successfully managed multiple tasks or handled high-pressure situations. This will highlight your suitability for the role.
✨Tip Number 4
Show your enthusiasm for teamwork by discussing how you've collaborated with others in previous roles. Highlighting your positive attitude and flexibility will resonate well with the team-oriented culture at PANDORA.
We think you need these skills to ace Sales Assistant - Oxford Street West (16 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Pandora is looking for.
Showcase Your Selling Skills: Since strong selling skills are essential for this role, make sure to include specific examples from your past experiences where you successfully influenced sales or provided excellent customer service.
Express Your Passion for the Brand: Demonstrate your enthusiasm for Pandora and its products in your application. Mention any personal experiences with the brand or how you connect with its values, as this will show that you are a genuine ambassador for the company.
Highlight Your Teamwork Abilities: As the role requires working as part of a team, emphasise your ability to collaborate effectively with others. Include examples of how you've contributed to a team environment in previous roles.
How to prepare for a job interview at PANDORA
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for PANDORA and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and help you connect with the interviewers.
✨Demonstrate Strong Selling Skills
Prepare to discuss your previous sales experience, particularly in a luxury retail environment. Be ready to provide examples of how you've successfully influenced sales and exceeded targets in past roles.
✨Exemplify Excellent Communication
As a Sales Assistant, communication is key. Practice articulating your thoughts clearly and confidently. You might even role-play common customer interactions to showcase your ability to engage with customers effectively.
✨Embrace the Fast-Paced Environment
PANDORA stores can be busy, so it's important to convey your ability to thrive under pressure. Share examples of how you've managed high-stress situations in previous jobs while maintaining excellent customer service.
